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Forrester CRM Solutions For The Finance And Insurance Industries

White Paper Published By: SAP
Published:  Feb 14, 2011
Type:  White Paper
Length:  25 pages

Download a copy of the Forrester report that reviews 24 CRM suite solutions to learn what they believe are the vendors strengths and weaknesses to support four key cross-functional processes in the finance and insurance industries:

  1. Claims management;
  2. Account origination;
  3. Lead management distribution and management across channels; and
  4. Cross-selling at sales and service interaction points.

Tags : 
crm, forrester, finance, insurance, lead management, sales, marketing sap