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LogMeIn Rescue Solves Unique Remote Support Challeneges for Fordham University

Case Study Published By: LogMeIn
Published:  Mar 01, 2012
Type:  Case Study
Length:  2 pages

Even as colleges and universities have expanded to new campuses and adopted a variety of technology platforms, the IT helpdesk often remains a centralized resource operating from a single location. Effective remote support allows technicians to be "everywhere at once" and reduces the cost of providing quality support.

Tags : 
logmein rescue, fordham university, remote support, customer support, enterprise applications, technical support, quality support, business technology