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Customer Sastisfaction 101 - Findings That Show Why It's Key for All Businesses

White Paper Published By: LogMeIn
Published:  Jan 03, 2013
Type:  White Paper
Length:  8 pages

Based on research with more than three hundred companies, the report takes a close look at how live chat is used and measured in support settings, how organisations use live chat to engage with prospects and customers, metrics used to measure live chat success in support engagements and why they believe live chat helps them to achieve their business goals

Tags : 
environment, support, organizations, live support, customer experience, business goals, live chat success, logmein