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How-to Guide to Online Customer Community Technologies

White Paper Published By: Gleanster Research
Gleanster Research
Published:  Nov 21, 2013
Type:  White Paper
Length:  27 pages

This Gleansight benchmark report explores what community experiences offer the greatest value to businesses. It looks at what technologies, processes and organizational resources companies are using to capture that value, what challenges they face and what metrics they’re using to measure success.

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