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4 Steps to Make Product Management More Customer-Centric Using VOC

White Paper Published By: Clarabridge
Clarabridge
Published:  Dec 03, 2013
Type:  White Paper
Length:  12 pages

The purpose of this white paper is to provide organizations with a four step roadmap that details how organizations can use VoC to make Product Management more customer-centric and significantly increase the odds of consistently delivering products that are successful in the marketplace.



Tags : 
clarabridge, customer behaviors, social media program, interacting with customers, product and service problems, respond quickly, customer satisfaction, customer loyalty, market share, marketplace, voice of the customer, operationalize voc, customer insights, integrate structured data, integrated unstructured data, business value, customer feedback, text analytics software, product management, voc in product management

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