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How an Innovative Pain Management Program Boosted Patient Satisfaction 68%

Case Study Published By: GetWellNetwork, Inc.
GetWellNetwork, Inc.
Published:  Feb 22, 2014
Type:  Case Study
Length:  2 pages

Effectively assessing and managing pain levels can enhance a patient’s overall perception of their care – and improve how hospitals are measured on patient satisfaction. Read how a hospital significant increased patient satisfaction scores after implementing an interactive patient care system that:

  • Actively engages patients and their families in the management of pain via the bedside TV
  • Helps nurses prioritize which patients to follow up with based on their pain rating 
  • Streamlines nursing workflow by seamlessly integrating with the EMR, nursing notification and pharmacy dispensing systems

Tags : 
hcahps, pain management, pain control, integration, patient satisfaction, emr, outcomes, press ganey, pharmacy, care coordination, hit, nursing communications, automated documentation, emr, electronic medical record, patient education, pain assessment, patient engagement, interactive patient care