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Communications Compliance - An Information Guide

White Paper Published By: NACR
NACR
Published:  Feb 09, 2015
Type:  White Paper
Length:  35 pages

The compliance landscape has become ever more complex. Yet the same technology that keeps you on the “straight and narrow” also expands your ability to easily capture what your customers are telling you, what trends are emerging, how you can train your employees to be more effective and measurably improve your bottom line and build a better brand. 

Do you know what the compliance issues are for your organization and the technology solutions you might consider? Download this guide to learn what you need to know.



Tags : 
nacr, compliance, technology, technology solutions, regulations, software compliance – contact center, data security, customer security, hippa, biometrics, wfo, speech analytics, sarbanes-oxley, big data, telecommuting, remote agent, telemarketing, caller id, call recording, predictive dialers

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