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Toyota Financial Services Optimizes Collections Treatments With a Customer-centric Approach

Case Study Published By: FICO
Published:  Sep 02, 2016
Type:  Case Study
Length:  2 pages

Ever wonder how to reduce auto loan delinquencies and repossessions by providing payment options that are pro table to the business and address customer preferences? Toyota Financial Services (TFS) turned to FICO to help develop a Collections Treatment Optimisation (CTO) program that would integrate decision management, reporting and advanced analytics to provide a data-driven, scientific and customer-centric approach to collections. Learn how Toyota Financial Services optimises collections treatments with a customer-centric approach.

Tags : 
toyota financial services, fico, collections treatment optimization, cto, collections, auto loans