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TEI of ServiceNow Customer Service Management

White Paper Published By: Service Now
Service Now
Published:  Jan 26, 2018
Type:  White Paper

ServiceNow commissioned Forrester Consulting to conduct a Total
Economic Impact™ (TEI) study and examine the potential return on
investment (ROI) enterprises may realize by deploying ServiceNow
Customer Service Management throughout their customer support
organization. This study provides a framework for evaluating the potential financial impact of investing in ServiceNow. Download this whitepaper to learn more about how Epicor has transformed with ServiceNow Customer Service Management.

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