CWjobs.co.uk

Welcome to CWJobs jobseeker   Register   or   Sign in    0 Saved jobs

10,380 ads for IT jobs from 783 companies

Premium Credit Rolls Out Bold360 aiís Self-Service Solution

Webinar Published By: LogMeIn
LogMeIn
Published:  Feb 27, 2018
Type:  Webinar

24/7 Self-Service Support Center: Bold360 aiís 24/7 context driven support center was implemented, allowing users to instantly discover relevant content from the smart knowledge database. Dynamic FAQs displayed trending topics in real-time to speed up customer resolution and discoverability.

Real-Time Customer Analytics highlight unanswered questions, giving Premium Credit instant visibility of missing topics, questions driving ticket volume, and more.



Tags : 
customer, support, faq, credit

Search