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20% faster resolution through Event Management for an US based Media & Entertainment giant

Case Study Published By: Larsen & Toubro Infotech(LTI)
Larsen & Toubro Infotech(LTI)
Published:  Sep 17, 2019
Type:  Case Study
Length:  2 pages

US based Media & Entertainment giant had challenges in multiple integration of 3rd party tools. LTI helped in implementing end to end ServiceNow modules and integration of multiple 3rd party tools like Verizon, Sharepoint, Table API etc which thereby provided higher adoption of portal with enhanced user experience.


  1. 20% faster resolution through event management
  2. 45% reduced licensing cost using custom APIs for 16 different integrations

Tags : 
application management, artificial intelligence, b2b technology, cloud applications, cloud architect