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customer data management

Results 201 - 225 of 226Sort Results By: Published Date | Title | Company Name
Published By: Acxiom Corporation     Published Date: Mar 12, 2014
In July 2013 Acxiom commissioned Forrester Consulting to evaluate how companies use the data they collect from their customers to make better decisions on their marketing campaigns by gauging their experiences and attitudes around their use of and future vision for using customer data across multiple marketing channels. In order to understand this topic, we conducted interviews with 11 executives representing a range of roles and perspectives, including consumer packaged goods companies, financial services organizations, and agencies.
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acxiom, forrester, data, marketing, marketing campaigns, cross channel, customer data, market research, targeting, data analytics, life cycle management
    
Acxiom Corporation
Published By: Subrago     Published Date: Apr 30, 2009
The key objective of this white paper is to highlight the key issues and discuss processes and controls required to build a high performing IT support organization.
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it support, subrago, it costs, customer transaction, high performing it support, it dependency, tolerance level, production services, change management, itil, itil v3, efficiency, it infrastructure, cab, change advisory board, segregation of duties, zero down, metrics, hardware performance, database performance
    
Subrago
Published By: Adobe     Published Date: Apr 25, 2016
Data is the key to doing this. But simply collecting it won’t take you all the way. You must use the data to create holistic customer profiles, then use those customer profiles to create interesting, personalised and memorable experiences. This three-part, step-bystep eBook series explains how to actually use data to provide each customer with the best experience possible.
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customer experience, marketing, data management
    
Adobe
Published By: Tripwire     Published Date: Jul 05, 2007
Learn about the validation requirements of the payment card industry's data security standard (PCI DSS), including administrative and technical elements of the program, and the potential sanctions for failure to comply.
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pci, pci compliance, payment card, credit card, credit cards, payment card industry, cisp, privacy, customer privacy, consumer privacy, vulnerability, consumer data, data protection, customer data, tripwire, compliance, pci, pci dss, database security, authentication
    
Tripwire
Published By: SPSS, Inc.     Published Date: Mar 31, 2009
This White Paper provides strategies and tactics for enabling a more innovative, predictive enterprise that maximizes the value of every customer interaction to "get, keep and grow" customers.
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spss, predictive enterprise, retail management, customer interactions, crm, customer relationship management, customer innovation, business analytics, data management, enterprise applications, roi, return on investment, predictive analytics, decision-making, data resources, enterprise feedback management, efm, customer experience, customer-facing personnel
    
SPSS, Inc.
Published By: SPSS     Published Date: Jun 30, 2009
This White Paper provides strategies and tactics for enabling a more innovative, predictive enterprise that maximizes the value of every customer interaction to "get, keep and grow" customers.
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spss, predictive enterprise, retail management, customer interactions, crm, customer relationship management, customer innovation, business analytics, data management, enterprise applications, roi, return on investment, predictive analytics, decision-making, data resources, enterprise feedback management, efm, customer experience, customer-facing personnel
    
SPSS
Published By: Adobe     Published Date: Mar 08, 2017
Find out how technology is transforming marketing and the daily lives of marketers.
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marketing, adobe, cross-channel marketing, programmatic, programmatic advertising, customer data, customer experience, customer experience management
    
Adobe
Published By: Dell EMC     Published Date: Aug 22, 2017
Identifying the benefits, costs, and risks associated with an Isilon implementation, Forrester interviewed several customers with experience using Isilon. Dell EMC Isilon is a scale-out NAS platform that enables organizations to store, manage, and analyze unstructured data. Isilon clusters are composed of different node types that can scale up to 68 petabytes (PB) in a single cluster while maintaining management simplicity. Isilon clusters can also scale to edge locations and the cloud
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Dell EMC
Published By: Payscale, Inc     Published Date: Apr 04, 2018
Prior to using PayScale, each customer set compensation ranges through a mix of gut feel and resource-heavy compensation data management. Resource constraints lengthened compensation review cycles that resulted in either abbreviated cycles or multiyear review gaps. Incomplete compensation reviews and poor data quality led to more compensationrelated issues with current employees and prospective recruits: longer recruitment cycle times, higher recruiting costs, reduced employee satisfaction, and increased turnover.
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Payscale, Inc
Published By: INT_AstuteIT_ABM_DoubleTouch_BENELUX     Published Date: Feb 23, 2018
Wholly relevant and personalized customer service is no longer an optional preference, so much as an inevitable reality. Through the right data management technology, marketers can pave the way for their customers to reach the right ticket for their chosen journey, through the channels they prefer, in a way which means something to them in that particular moment. Airlines don’t have to make use of beacon technology and IoT to begin uplifting their outreach, but should choose a solution which is ready as soon as they are, to plug into, embrace and deliver actions with a shifting landscape of consumer touchpoints.
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customer, marketers, technology, management
    
INT_AstuteIT_ABM_DoubleTouch_BENELUX
Published By: Entrust Datacard     Published Date: Jun 09, 2017
How are you balancing strong security and the customer experience? The European Union’s General Data Protection Regulation (GDPR) requirement is an opportunity to properly balance privacy and the user experience. Those who embrace it will distinguish themselves as a trustworthy and respectful custodian of their users’ data. Personal data plays an increasingly important part in providing the kind of appealing experience that brings users back time and time again. But, there’s a balance to be struck. Strong security is the best tool available for navigating the dichotomy between an appealing user experience and the risk posed by data breach; it allows the collection and management of personal data in line with the user’s expectations, and without jeopardizing the trust that is so important between them and you.
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Entrust Datacard
Published By: Selligent Marketing Cloud     Published Date: Mar 07, 2018
The General Data Protection Regulation – or GDPR – is a European Union (EU) law that protects the rights of individuals with respect to their data. Adopted as an EU law in April 2016, organizations that hold data about any resident of the EU must be compliant by May 2018. With attention-grabbing fines of €20 million or 4% of global annual turnover, GDPR commands attention at the highest levels. And despite the “legalese” that compliance suggests brands utilize, the brands that balance legal compliance with a human approach will turn GDPR to their advantage. This white paper provides a series of actions you can take to make the most of GDPR to both enhance your customer relationships and mitigate risk.
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data driven marketing, gdpr, compliancy, data privacy, customer data, omnichannel, multichannel, automation, loyalty, crm, marketing, personlisation, campaign management, customer marketing, retention marketing, marketing cloud, marketing solution, marketing platform, artificial intelligence, prediction learning
    
Selligent Marketing Cloud
Published By: Adobe     Published Date: Apr 25, 2016
Les données sont la clé de cette opération. Toutefois, les collecter ne suffira pas. Il faudra s’en servir pour créer un profil holistique du client, puis utiliser ce dernier pour mettre au point des expériences intéressantes, personnalisées et, en fin de compte, mémorables. Cette série d’e-books en trois parties détaille étape par étape comment utiliser les données pour offrir à chaque client la meilleure expérience possible.
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customer experience, marketing, data management
    
Adobe
Published By: Dell EMC     Published Date: Sep 12, 2016
VCE pioneered Converged Infrastructure with the introduction of Vblock® Systems in 2009, and today we’ve helped more than 1,200 global enterprise customers transform their IT environments to become more agile, reliable, and cost-effective. Dell EMC brings together best-of-breed technologies in converged Vblock Systems and VxBlock™ Systems solutions to power data centers and simplify management and operations throughout the system life cycle.
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Dell EMC
Published By: IBM     Published Date: Dec 12, 2006
This paper gives the reader an overview of the functionality of IBM's WebSphere Customer Center, and explains why IBM is the strategic partner that more Fortune 500 companies select as their strategic platform for Customer Data Integration.
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cdi, customer data integration, data management, data integration, customer service, customer interaction service, websphere, name matching, ibm, it management, enterprise applications, service management
    
IBM
Published By: SPSS     Published Date: Jun 29, 2009
This paper will focus on how a company might identify its best customers, but the same process could be used for other customer segments.
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spss, customer management, consumer behavior, customer retention, crm, customer service, cost-effective strategies, customer database, statistical analysis, data management, data analysis, recency, frequency, and monetary value, rfm, best customers, customer lifetime value, chi-square, customer experience, enterprise applications
    
SPSS
Published By: Dynatrace     Published Date: Jul 29, 2016
Gap free data helps you create and manage high-performing applications that deliver flawless end-user experience and customer loyalty. To be gap free, you must capture data from every single method in your application infrastructure, end-to-end, including timing and code-level context for all transactions, services and tiers, and make the data available for analysis. This eBook gives you technical and business case details that will show you why gap free data is a critical part of your application management strategy.
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dynatrace, gap free data, applications, application performance, development, devops, application infrastructure, application performance management, user experience, application management, software development, enterprise applications, business technology
    
Dynatrace
Published By: HPE     Published Date: Dec 05, 2014
The HP Flex-Bundles for SMB with SQL Server 2014 were created to include everything that a business needs to easily build a new environment or upgrade an existing one. The following sections cover the server, storage, networking and services building blocks that make up these pre-defined configurations. HP Flex-Bundles are built on the HP ProLiant servers that include some of the latest and most powerful Intel processors. In designing the latest generation of the HP ProLiant server families, HP wanted to not only draw on 24 years of server experience, but also gain from the depth of knowledge and insight from customers.
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platform, technology, lync, server, sql, flex-bundles, proliant, processors, server experience, customers, configuration, storage, networking, data management
    
HPE
Published By: Workday     Published Date: Jul 19, 2017
Every day, hundreds of organizations communicate, collaborate, and drive their business forward with Workday cloud applications. Our customers say they gain unprecedented visibility into their workforce, improve overall productivity, and get the right people working on the most important initiatives—things they could not achieve with legacy systems. And all of this is accomplished with applications that are intuitive and easy to use. Our customers are unique and have different goals, challenges, and priorities. What they share in common is that they all decided to move beyond legacy systems to the cloud with Workday. So, why Workday?
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employee management, customer service, business process, reporting, integrations, custom data requirements, it processes, cfo, ceo, workday, human capitol management
    
Workday
Published By: Q1 Labs     Published Date: Feb 02, 2012
A leading retailer with stores worldwide was seeking a more innovative tool to protect customer privacy and intellectual property. PCI compliance mandated log collection, but a vast number of different tools generated an overwhelming amount of log data, making it difficult for the small security team to review it effectively. The solution the company chose had to fit into a diverse network, provide intelligent reporting and offer a centralized management console.
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siem, security event management, it network security, security intelligence, it security intelligence, siem solution, siem technology, security monitoring, threat detection, fraud prevention, risk management, security compliance, pci compliance, log management, log data, log management solution, access control, identity management, internet security, intrusion detection
    
Q1 Labs
Published By: Oracle     Published Date: Jan 16, 2014
You need an answer fast. You searched online and almost got the answer, but require a little more information without having to call someone. What do you do?
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crm best practices, crm software, customer data management, customer experience & engagement, customer relationship management (crm), lead generation, lead management, lead nurturing, lead quality, lead scoring, sales automation, sales channels, sales force automation, sales management, knowledge management
    
Oracle
Published By: Oracle     Published Date: Jan 16, 2014
You need an answer fast. You searched online and almost got the answer, but require a little more information without having to call someone. What do you do?
Tags : 
crm best practices, crm software, customer data management, customer experience & engagement, customer relationship management (crm), lead generation, lead management, lead nurturing, lead quality, lead scoring, sales automation, sales channels, sales force automation, sales management, knowledge management
    
Oracle
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