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CWJobs Whitepaper Directory

Choose from hundreds of technology whitepapers from leading industry experts including IBM, Cisco, Symantec and Citrix.

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Results 276 - 300 of 1075Sort Results By: Published Date | Title | Company Name
Published By: Genesys     Published Date: Jul 27, 2016
Download this eBook to learn: What is an omnichannel agent desktop and how it can help transform customer experience Five capabilities to look for in an omnichannel desktop Success stories of how industry leaders have achieved improvements in agent efficiency, first contact resolution, average handle time and NPS
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genesys, omnichannel, contact center, customer experience, metrics, enterprise applications
    
Genesys
Published By: Silverpop     Published Date: Sep 19, 2011
The way we communicate is moving-literally. Smart phones are outselling PCs, and tablet sales are expected to outpace desktop sales by 2013. But although the screens may be smaller, the possibilities for engagement are larger than ever.
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silverpop, social media, smart phones, marketing, customer engagement
    
Silverpop
Published By: Dell EMC     Published Date: Feb 23, 2017
Business leaders are increasingly looking to IT to deliver a mobile workspace that allows employees to access corporate data, applications, and communication resources on their devices of choice. But making the most of the opportunity while minimizing risks can be complex and overwhelming for many IT teams. Therefore, it makes more sense than ever for IT leaders to consider virtual client computing (VCC), also commonly referred to as virtual desktop infrastructure (VDI) solutions.
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Dell EMC
Published By: MobileIron     Published Date: Apr 11, 2018
MobileIron unified endpoint management (UEM) enables your employees to enjoy seamless access to business apps and data through secure mobile devices, desktops, and cloud services while still maintaining complete control over their privacy. Harness the power of secure modern devices, apps and cloud services to enable business innovation. With one app, enterprises can protect company data by detecting and remediating known and zero-day threats on the mobile device, and no need for users to take any action.
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byod, strategy, endpoint, management, uem, business, applications, data, mobile, device
    
MobileIron
Published By: Akamai Technologies     Published Date: May 24, 2017
Wir haben alle unsere persönlichen Lieblingsapps. Aber können Sie auch nur drei mobile Websites nennen, die Ihnen gefallen? Wohl nicht. Und das liegt daran, dass die Nutzererwartungen allzu häufig enttäuscht werden, wenn Webdesigns, die für Desktop-PCs konzipiert wurden, für Mobilgeräte nachgerüstet werden. Dennoch ist der Smartphone-Traffic höher denn je und steigt weiter an. Dieser Bericht von Forrester-Analysten zeigt, warum es höchste Zeit für einen radikalen Neuanfang ist und wie Ihre Website mit leuchtendem Beispiel vorangehen kann. Laden Sie den Bericht heute noch herunter.
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Akamai Technologies
Published By: Zendesk     Published Date: Dec 10, 2018
Actualizaciones, actualizaciones, actualizaciones. Todo el mundo las hace, de modo que pregúntese: ¿debería también su negocio actualizar sus sistemas? Parece como si siempre hubiera una versión más reciente, o un mejor tipo de software. Es cierto que la implementación de sistemas nuevos y mejorados puede ayudar a su negocio a crecer y ahorrarle dinero, pero también es importante saber si de verdad merece la pena hacer la transición al nuevo software. Zendesk recientemente le encargó a Forrester Consulting que realizara un estudio para evaluar el impacto financiero de Zendesk en las organizaciones. Forrester entrevistó a cinco clientes y realizó un análisis financiero. En ese estudio, Forrester expone los beneficios y los costos de la familia de productos de atención al cliente de Zendesk, con resultados que indican que hay beneficios de más de $3,8 millones.
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Zendesk
Published By: VMWare - vFabric     Published Date: May 10, 2012
View this webcast to learn how to cost-effectively run your applications & balance your load across virtual machines.
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vfabric, balancing, load balancing, elastic, networking, virual, vmware virtualization, server virtualization, desktop virtualization, public cloud, private cloud, virtual machine, vmware, vm ware, virtualization, cloud computing, infrastructure
    
VMWare - vFabric
Published By: Arcserve     Published Date: Jul 23, 2010
This report is designed to help IT organizations more effectively plan for the adoption of solutions that can help bring together a unified view of IT service performance as it impacts business outcomes. Download now!
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ca technologies, ema radar, business service management, bsm, vendor, application performance management, infrastructure manager, service desk, infrastructure, service management, desktop management
    
Arcserve
Published By: Mimecast     Published Date: Dec 20, 2018
Your corporate email is a vital repository of critical business information. In the age of the cloud and mobility, empowering users accessing that information quickly and efficiently can’t be an afterthought. You may think you can get by with your old email archive, but your organization and your employees will suffer without the latest technology. Learn more in this TechTarget whitepaper Email Archiving: It’s Time for an Update. Download now to get the facts about: How archaic email archives slow down productivity and increase IT help desk burdens Why return-on-investment for old archiving solutions hurt your bottom line Ways poor e-discovery capabilities leave you vulnerable in legal challenges
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Mimecast
Published By: Return Path     Published Date: Jan 31, 2013
Email marketing isn’t simple anymore. The “Email Best Practices for Mobile” podcast provides best practices and tips for marketers designing email content for both mobile and desktop viewing.
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email reader trends, viewing email trends, best practices for mobile, viewing email mobile, viewing email ipad, viewing email desktop, viewing email webmail, email marketing trends, email marketing best practices, mobile best practices
    
Return Path
Published By: EMC Corporation     Published Date: Nov 07, 2014
VSPEX EUC with XtremIO redefines virtual desktop deployments, ushering in a new era of unparalleled user experience and unprecedented performance, with the proven simplicity, efficiency, and flexibility of VSPEX.
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virtual desktop deployments, user experience, performance, simplicity, efficiency, flexibility, enterprise applications
    
EMC Corporation
Published By: Sitrion     Published Date: Mar 20, 2017
Ways to engage employees in this new remote world. Download now!
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Sitrion
Published By: ScriptLogic     Published Date: Mar 30, 2012
Help Desk Authority offers a complete help desk solution for small and medium size businesses that can help efficiently track, identify, and resolve issues as quickly as possible. Try It For Free Today!
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scriptlogic, desktop management, desktop authority, windows, software asset management, software license, tracking, automation, system center configuration manager, sccm, virtual application, networking, enterprise applications
    
ScriptLogic
Published By: Genesys     Published Date: May 10, 2016
Most companies today can support multi-channel customer interactions such as voice, email and chat, but typically cannot share context across all channels.
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genesys, contact center, customer experience, omnichannel, desktop, enterprise applications, business technology
    
Genesys
Published By: AWS     Published Date: Jun 04, 2019
Description Zendesk is a customer service software company that serves over 125,000 organizations around the world. Wanting to create better experiences for its end users and their customers, Zendesk realized that operating on-premises made it difficult for their developers to provision the resources needed to innovate. To simplify the developer experience, Zendesk migrated to AWS and used containers to bolster portability between on-premises and the cloud. Now operating a massive, distributed container-based environment, Zendesk needed an all-in-one monitoring solution that matched their environment's scale and agility.
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AWS
Published By: AWS     Published Date: Jun 04, 2019
Description Zendesk is a customer service software company that serves over 125,000 organizations around the world. Wanting to create better experiences for its end users and their customers, Zendesk realized that operating on-premises made it difficult for their developers to provision the resources needed to innovate. To simplify the developer experience, Zendesk migrated to AWS and used containers to bolster portability between on-premises and the cloud. Now operating a massive, distributed container-based environment, Zendesk needed an all-in-one monitoring solution that matched their environment's scale and agility.
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AWS
Published By: Citrix Systems     Published Date: Sep 06, 2013
Empowering Information Security with Desktop Virtualization
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citrix, security, desktop virtualization, strengthen information, reduce risk, byod, it management, enterprise applications
    
Citrix Systems
Published By: Right Networks     Published Date: Aug 13, 2019
For Denise Bailey, Principal at Elliot Davis, staying on top of the latest accounting technologies is a critical component of her job – and one that she’s extremely passionate. When evaluating new technologies, Denise puts a premium on security, customer service, and a flexible integrations environment. Read the full story to learn how the firm and its QuickBooks Desktop Enterprise clients have benefited from anytime/anywhere access and enhanced security with a cloud hosting.
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Right Networks
Published By: GoToMeeting     Published Date: Aug 02, 2011
This Wainhouse Research brief explores how web conferencing is transforming the way teams get work done.
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gotomeeting, citrix, meetings, online meetings, collaboration, gotomeeting, go to meeting, sharing resources, meeting, desktop, sharing, resources, virtualization, cloud, green it, desktop management, access control, desktop security, remote, data recovery
    
GoToMeeting
Published By: Lenovo and Intel®     Published Date: Oct 14, 2016
Everything you need to know about Infrastructure for Desktop Virtualization—in one eBook. Dive into this extensive eBook to get all the details you need to consider when launching down the path of virtualization. In this eBook, from Brian Suhr, author of the blogs Data Center Zombie and VirtualizeTips, and editor Sachin Chheda, director of solutions and verticals marketing at Nutanix, we provide detailed analysis and key points to consider, including: • Architectural Principles • Building Blocks • Infrastructure Alternatives • Storage Requirements • Compute Sizing Get the eBook
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infrastructure, capacity, monitoring, storage requirements, compute sizing, scalability, business technology
    
Lenovo and Intel®
Published By: Lenovo and Nutanix     Published Date: Oct 17, 2016
Everything you need to know about Infrastructure for Desktop Virtualization—in one eBook.
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infrastructure, capacity, monitoring, storage requirements, compute sizing, scalability
    
Lenovo and Nutanix
Published By: Aternity     Published Date: May 19, 2015
Read this whitepaper to navigate through the End User Experience Monitoring (EUEM) landscape. Learn how traditional APM and device monitoring products provide some aspects of End User Experience Monitoring, but can often leave enterprise IT Ops teams blind to what their workforce users are actually experiencing.
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enterprise mobility, enterprise mobility management, application performance analytics, application performance monitoring, desktop management, desktop monitoring, end user experience, end user experience monitoring, end user experience management, infrastructure monitoring, it performance analytics, it service management, it service optimization, mobile application management, mobile end user experience, mobile user experience, sla management, mobile app monitoring, virtual desktop monitoring, vdi
    
Aternity
Published By: Commvault     Published Date: Jul 06, 2016
ENDPOINT DATA. It’s often one of the most forgotten aspects of an enterprise data protection strategy. Yet, content on laptops, desktops and mobile devices is among a company’s most valuable data even while it’s potentially at the greatest risk. According to IDC there will be some 1.3 billion mobile workers by 2015. However, only half of enterprises today are using some type of endpoint backup. That means that the volume of endpoint data that is in jeopardy is nothing short of significant. Download to read the buyer's checklist on endpoint data protection!
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commvault, endpoint data protection, endpoint data, data protection, backup, encryption, data loss prevention, mobile app, networking, security, it management, knowledge management, enterprise applications, storage, data management
    
Commvault
Published By: Commvault     Published Date: Jul 06, 2016
ENDPOINT DATA. It’s often one of the most forgotten aspects of an enterprise data protection strategy. Yet, content on laptops, desktops and mobile devices is among a company’s most valuable data even while it’s potentially at the greatest risk. According to IDC there will be some 1.3 billion mobile workers by 2015.1 However, only half of enterprises today are using some type of endpoint backup.2 That means that the volume of endpoint data that is in jeopardy is nothing short of significant.
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encryption, data loss prevention, mobile app
    
Commvault
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