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CWJobs Whitepaper Directory

Choose from hundreds of technology whitepapers from leading industry experts including IBM, Cisco, Symantec and Citrix.

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empower

Results 101 - 125 of 831Sort Results By: Published Date | Title | Company Name
Published By: Infor     Published Date: Jan 03, 2011
Taking full advantage of each customer interaction has become a strategic imperative. And customer-oriented companies in a wide range of industries must focus on developing a contact center that drives effective, consistent customer interactions and builds long-term customer loyalty. In this white paper, learn how leading organizations empower the contact center.
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infor, customer interaction, contact center, customer loyalty, roi
    
Infor
Published By: Infor     Published Date: Jan 06, 2011
Taking full advantage of each customer interaction has become a strategic imperative. And customer-oriented companies in a wide range of industries must focus on developing a contact center that drives effective, consistent customer interactions and builds long-term customer loyalty. In this white paper, learn how leading organizations empower the contact center.
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infor, customer interaction, contact center, customer loyalty, roi
    
Infor
Published By: Adobe     Published Date: Nov 07, 2013
Aberdeen's Insights provide the analyst's perspective on the research as drawn from an aggregated view of research surveys, interviews, and data analysis.
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adobe, aberdeen group, analyst insight, technology tools, buying behavior, customer experience management, cem, buyer interactions, customer engagement programs, adobe customers outperform, company brand awareness, big data, structured data, data quality, data integration, customer segmentation, customer empowerment, quality of service, content management
    
Adobe
Published By: ServiceNow     Published Date: Jul 09, 2015
Modern IT requires an evolved approach to orchestration – one that erases the barriers separating people, process and technology. Modern IT also demands tools, including orchestration, that promote action and agility. Without high levels of automation, virtual machines and cloud services will quickly grow out of control. IT organizations choose evolved orchestration to deliver business agility while also maintaining control. This white paper describes how ServiceNow Orchestration empowers IT organizations to do all of this and more.
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ServiceNow
Published By: Pega     Published Date: Apr 04, 2016
Technology is empowering today’s consumers like never before. Consumers are getting used to buying, communicating and interacting with service providers whenever and however they want. Downtime is unacceptable and as a result broadband and telco providers are constantly put to the test with regards to customer service. There is an enormous disconnect between what customers expect and what broadband and telco providers are actually providing. All customers want to be understood as individuals, but this need is not always being met. Moving forward, broadband and telco providers need to differentiate themselves and provide innovative solutions in order retain as well as gain new customers. It is no surprise that nearly half of broadband/Telco providers believe customer service is a critical competitive differentiator. Download this research study and learn how broadband and telco providers can improve customer service.
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Pega
Published By: Citrix ShareFile     Published Date: Jul 02, 2019
A mobile, flexible work experience doesn’t just help you attract the best employees—it also helps your organization become more productive and innovative. Read this ebook to find out how Citrix Workspace can help you: • Empower employees and teams anywhere, on any device • Simplify and improve both security and endpoint management • Adopt new technologies more quickly and effectively
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Citrix ShareFile
Published By: 8x8 Inc.     Published Date: Nov 10, 2016
Key technology trends and user preference shifts are changing the way businesses communicate and collaborate today. Enterprise solutions must be simpler to deploy, more intuitive to use, and must enable today’s mobile users the ability to collaborate effectively wherever they are. At the same time they must deliver a secure and seamless communications experience. Smart companies must catch on or be left behind.
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8x8 Inc.
Published By: Workday APAC     Published Date: Apr 11, 2019
Whether informing talent strategy or building more effective teams, data-driven insights about your workforce can set you up for success. This eBook from Human Capital Institute explores how people analytics can empower your entire organization. Read now.
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Workday APAC
Published By: Oracle     Published Date: Nov 22, 2018
It is easy to get overwhelmed by the plethora acronyms (RTBs, DMPs,DSPs, SSPs, 1PD, 2PD, 3PD) and knowing when each of them come into play. Driven by data, Programmatic empowers modern marketers with the intelligence required to serve highly personalized ads. By bringing together First, Second and Third Party data at scale, you can target with increased precision and optimize campaigns in real-time. With tech platforms consistently pushing the boundaries of what’s possible in digital advertising, the time for marketers to lean into programmatic is now. Watch this 20 minute webinar with Mandar Dadegaonkar, an award-winning digital marketer and learn from his experience-based advise on: • how to get started and use programmatic tactics that work • insider secrets to boost ROI and improve campaigns • potential pitfalls to watch out for • guidelines for measurement and analytics
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Oracle
Published By: Emmi Solutions     Published Date: Sep 12, 2013
You are accountable for results. Your engagement partner should be too. Proof over promises: Total engagement can deliver proven clinical and fiscal success. Read this paper to learn how 8 elements can create total patient engagement that pays off.
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experience, engagement, compliance, patient activation, activation, patient satisfaction, population health, outcomes, clinical outcomes, financial outcomes, accountable care, empower, aco, medical home, triple aim
    
Emmi Solutions
Published By: Emmi Solutions     Published Date: Nov 01, 2013
This paper provides a framework to help healthcare organizations achieve effective, affordable and measurable patient empowerment, encouraging populations of patients to take greater responsibility for their own care.
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experience, engagement, compliance, patient activation, activation, patient satisfaction, population health, outcomes, clinical outcomes, financial outcomes, accountable care, empower, aco, medical home, triple aim, information technology, practice management
    
Emmi Solutions
Published By: SAP     Published Date: Sep 19, 2017
SAP S/4HANA Retail for merchandise management is at the core of a comprehensive suite of retail offerings designed to help retailers meet the demands of a digital economy. It supports retail core processes end to end, starting with master data down to point-of-sales (POS) connectivity. It allows insights into operational retail data, empowering users with contextual, real time information for faster and better decision making. Processes can easily be extended to connect to business networks to form a digital ecosystem and collaboratively drive business model improvements. Equipped with a simple and intuitive user experience, the solution offers better support for headquarters users as well as store associates to drive compelling customer experiences.
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master data, management, retail price, merchandise buying, collaboration, vendor agreement, forecasting, sap
    
SAP
Published By: EMC Converged Platforms     Published Date: Jan 27, 2016
In the spring of 2015, IDC organized a study on the business value Vblock systems bring VCE customers. The organizations that took part in this study ranged from 400 employees to 200,000 employees, with an average employee count of 27,113. These organizations represent a wide array of industries and countries. The results of this study were published in the VCE-sponsored IDC white paper entitled, “The Business Value of VCE Vblock Systems: Leveraging Convergence to Drive Business Agility, May 2015”. This report discusses how Vblock Systems empowers IT teams to move quickly and more flexibly.
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vce, vblock systems, it management, it solutions, oil and gas industry, innovation, customer experience, financial benefits, business solutions, networking, software development, knowledge management, enterprise applications, data management, business technology
    
EMC Converged Platforms
Published By: Dell     Published Date: Nov 09, 2017
How to empower your workforce and IT. Access this short webcast to hear how new workforce trends have created a paradox between employees desire for greater flexibility and IT's need to control cost and data. Luckily, with a reliable partner like Dell, you can take advantage of our entire Lifecycle Services and Endpoint Security to make both groups happy while still cutting costs. In this webcast you'll hear... - What workforce trends have impacted employee expectations of technology - How IT can balance costs and security with employee happiness - How to apply this approach to the 4 phases of the PC Lifecycle - What solutions can help you save up to 25% of PC Lifecycle costs Watch on-demand now.
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Dell
Published By: Dell     Published Date: Aug 08, 2018
In order to keep pace with the growth of business mobility without falling prey to its potential risks, IT must be able to efficiently address complex issues ranging from service provisioning, device procurement, and security oversight. Why? Information workers need access to often sensitive information across a wide range of business applications and devices from wherever they are. In other words, security and privacy policies that doesn’t impede end-user productivity will empower workers and boost their performance. In July 2017, Dell commissioned Forrester to conduct a study of the 21st century workforce and how their new habits, attitudes, and workstyles are reshaping the world of work. With more personas in a single organization to cater to, businesses are failing to deliver against workforce demands. To get their tasks done, workers are circumventing security policies to get what they want, in their moment of need. Organizations have to understand the different behaviors across
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Dell
Published By: Dell     Published Date: Nov 12, 2018
In December 2017, Dell commissioned Forrester Consulting to conduct a study refresh to determine how enterprise organizations are structured from an IT departmental perspective. The study explored two types of IT: digital controllers and digital transformers; and the trends and challenges seen in PC provisioning. Digital controllers are often associated with top-down approach, linear structure, and emphasize security and accuracy. In contrast, digital transformers focus on innovation, employee-and customer-centricity, and prioritize speed and flexibility. By understanding the two groups, enterprises can overcome challenges that arise from PC life-cycle management. By investing in existing PC management tools and partnering with a company that specializes in PC deployment and management, firms can empower employees to better serve customers. Download this Forrester report to learn more about the approach and strategy differences in how these two groups address the dynamic digital demand
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Dell
Published By: Dell EMC     Published Date: Feb 14, 2019
Like businesses of all sizes, midmarket firms have an ongoing need to stimulate innovation and improve quality. Midmarket firms need to balance these requirements against a backdrop of limited scale, rapid market change and constraints on resources that can be dedicated to shaping the future, rather than reacting to the demands of the present. This Proaction Series report, commissioned by Dell, will address technologies best able to empower scarce resources as they help set new benchmarks for business performance. Download this report from Dell and Intel® to learn more. Intel Inside®. Powerful Productivity Outside.
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Dell EMC
Published By: Oracle     Published Date: Nov 27, 2017
Customer service has an opportunity to be a much more strategic weapon for businesses that understand its power. To do this means moving away from what has traditionally been viewed as a back-end operation and cost center to what is now being viewed as a brand-focused profit center. The primary driver of this sea change is engaged and empowered consumers, who want to get the answers to their questions anytime, anywhere, on any device they choose.
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communications, telecom, financial services, insurance, technology, retail, wholesale distribution, manufacturing, discrete, consumer goods
    
Oracle
Published By: Bazaarvoice     Published Date: Apr 30, 2014
The marketing landscape is changing before our eyes. New entrants, empowered consumers, and fragmented media options require marketers to change their tune – forever. Learn to prepare for the new environment and how to measure your success.
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consumer-centric, consumer engagement, brand messaging, marketing landscape, empowered consumers, r&d
    
Bazaarvoice
Published By: MicroStrategy     Published Date: Aug 12, 2012
Mobile retail applications empower associates with store operations data, merchandising, and logistics.
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microstrategy, mobile, retail, logistics, operations data, business technology
    
MicroStrategy
Published By: MicroStrategy     Published Date: Aug 12, 2012
Mobile retail applications empower associates with store operations data, merchandising, and logistics.
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microstrategy, mobil, applications, logistics, customers, business technology
    
MicroStrategy
Published By: MicroStrategy     Published Date: Aug 12, 2012
Empowering Executives and Other Managers with a Powerful iPad App That Provides Business Insights From Anywhere, at Any Time
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microstrategy, apps, ipad, empowering, business technology
    
MicroStrategy
Published By: Blue Coat Systems     Published Date: Jul 18, 2013
For decades, fear has dominated the discussion of cyber security. Every magazine article, presentation or blog about the topic seems to start the same way: trying to scare the living daylights out of you with horror stories, alarming statistics, and doomsday scenarios. The result is that most IT shops and security vendors think security is only about what you prevent. They think it’s about blocking, prohibiting, controlling, constraining, excluding, outlawing, and forbidding. Hence IT’s reputation as the “Department of No.”
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security, business, cyber security, application security, email security, firewalls, internet security, network security appliance, security management
    
Blue Coat Systems
Published By: Blue Coat Systems     Published Date: Jul 18, 2013
From the Era Before security to this current era of empowerment this infographic from BlueCoat provides a timeline navigates the rise of web commerce and the rise in securities which protect us. Starting with when web commerce began to grow and hackers took notice to now when Web Security is able to empower businesses.
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idc, security, bluecoat, web security, hackers, application security, email security, hacker detection, internet security, web service security
    
Blue Coat Systems
Published By: Blue Coat Systems     Published Date: Jul 18, 2013
Several years ago, a transformation in IT began to take place; a transformation from an IT-centric view of technology to a business-centric view of technology that Forrester refers to as business technology (BT). This transformation has a profound impact on the role of the CIO. The CIO must now view himself or herself as a business enabler. He or she must focus on continuously aligning with business objectives, improving delivery capability to support business processes that bring new products and services to market more quickly, fostering innovation, and reducing costs through improved performance. In this custom Technology Adoption Profile (TAP), the data confirms this trend.
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security, technology, business technology, cio, application security, email security, internet security, network security appliance, security management, web service security, vulnerability management
    
Blue Coat Systems
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