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evaluation

Results 151 - 175 of 461Sort Results By: Published Date | Title | Company Name
Published By: Oracle Commerce Cloud     Published Date: Sep 06, 2017
"Agility, customer experience and headless commerce are key features in the next wave of digital commerce platforms, as application leaders guiding B2C, B2B and B2B2C organizations try to keep pace with the digital economy. Read this report to learn: - Key findings and recommendations for digital commerce and application technology leaders - Critical capalities for a modern digital commerce platform - Evaluation and rating of 21 digital commerce vendors"
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Oracle Commerce Cloud
Published By: Zendesk     Published Date: Aug 31, 2017
Customers simultaneously want the warmth of human communication and the speed and efficiency of automated service. It’s a paradoxical challenge for companies, one brought about by increasing levels of consumer expectations and the fast changing technical landscape of customer communications. Learn how you can provide personalized customer service in a rapidly changing technical landscape with Zendesk.
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customer support software, customer service tool, customer relationship, multichannel support tool, customer support vendor evaluation, knowledge base management, help desk software, help desk portal
    
Zendesk
Published By: Zendesk     Published Date: Aug 31, 2017
In this study, Forrester lays out the benefits and costs of Zendesk’s family of customer service products, with the analysis pointing to benefits of more than $3.8 million.
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customer support software, customer service tool, customer relationship, multichannel support tool, customer support vendor evaluation, knowledge base management, help desk software, help desk portal
    
Zendesk
Published By: Adobe     Published Date: Aug 30, 2017
In our 35-criteria evaluation of data management platforms (DMPs), we identified the 11 most significant ones The ADEX, Adform, Adobe, KBM Group, Lotame, MediaMath, Neustar, Nielsen, Oracle, Salesforce, and Turn and researched, analyzed, and scored them. This report shows how each provider measures up and helps B2C marketing professionals make the right choice.
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Adobe
Published By: CA Technologies     Published Date: Aug 24, 2017
In our 28-criteria evaluation of application performance management (APM) solutions, we identified the 14 most significant vendors — AppDynamics, AppNeta, BMC Software, CA Technologies, Dell, Dynatrace, Hewlett Packard Enterprise (HPE), IBM, ManageEngine, Microsoft, Nastel Technologies, NetScout, New Relic, and Riverbed Technology — and researched, analyzed, and scored them. This report shows how each provider measures up and helps infrastructure and operations (I&O) professionals make the right choice for their organization.
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CA Technologies
Published By: Zendesk     Published Date: Aug 22, 2017
Shopping around for customer support software? Here’s our cheat sheet with over 50+ questions to ask each vendor in your RFP. We know evaluating vendors can be overwhelming, but hopefully armed with this insider knowledge you’ll feel like a pro.
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customer support software, customer service tool, customer relationship, multichannel support tool, customer support vendor evaluation, knowledge base management, help desk software, help desk portal
    
Zendesk
Published By: Zendesk     Published Date: Aug 22, 2017
This Magic Quadrant examines the global market for customer service and support applications designed to enable customer service and support agents to engage customers through their preferred communication channel. Learn how Zendesk can fit the needs of your Customer Support team.
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customer support software, customer service tool, customer relationship, multichannel support tool, customer support vendor evaluation, knowledge base management, help desk software, help desk portal
    
Zendesk
Published By: Zendesk     Published Date: Aug 22, 2017
Zendesk helps its customers increase agency efficiency and CSAT ratings, improve ROI, and more. Use our Forrester estimator to calculate the economic benefits Zendesk can bring.
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customer support software, customer service tool, customer relationship, multichannel support tool, customer support vendor evaluation, knowledge base management, help desk software, help desk portal
    
Zendesk
Published By: Zendesk     Published Date: Aug 22, 2017
Happy customer support agents will not only provide a better customer experience but stay with your organization longer. This article focuses on how to improve the way your business interacts with support agents.
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customer support software, customer service tool, customer relationship, multichannel support tool, customer support vendor evaluation, knowledge base management, help desk software, help desk portal
    
Zendesk
Published By: Zendesk     Published Date: Aug 22, 2017
If you provide a negative experience to a customer, not only are they more likely to tell their friends and colleagues, they may abandon you for a competitor. This article focuses on how to improve the way customers interact with your business.
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customer support software, customer service tool, customer relationship, multichannel support tool, customer support vendor evaluation, knowledge base management, help desk software, help desk portal
    
Zendesk
Published By: Zendesk     Published Date: Aug 22, 2017
Learn how top companies and organizations use Zendesk to tailor their support, try out new ideas, and improve their relationships—all at scale.
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customer support software, customer service tool, customer relationship, multichannel support tool, customer support vendor evaluation, knowledge base management, help desk software, help desk portal
    
Zendesk
Published By: Zugata     Published Date: Aug 11, 2017
This eBook, Performance Management for High-Performance Cultures, shares how to create a performance measurement process optimized for reliability and objectivity.
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performance management, company culture, learning and development, growth culture, talent management, talent development, total rewards, performance
    
Zugata
Published By: CrowdStrike     Published Date: Aug 01, 2017
You won’t want to miss this report, “A New Era in Endpoint Protection: A SANS Product Review of CrowdStrike Falcon Endpoint Protection,” where SANS reveals the results of their evaluation of the CrowdStrike Falcon® platform. To conduct their evaluation, SANS security analysts ran Falcon through a wide range of increasingly complex attack scenarios. The exploits they used to evaluate CrowdStrike included phishing, credential dumping/lateral movement, unknown malware, PowerShellattacks and more. The report shows that CrowdStrike Falcon was able to detect and prevent every attack to which SANS subjected it. Read this SANS report to learn:?Details on Falcon’s efficacy in preventing a wide range of attacks: Ransomware, lateral movement, PowerShell-based, and more?The power of the CrowdStrike Threat Graph™ and the benefits of its crowdsourced intelligence model ?How CrowdStrike’s ability to capture detailed forensic information on attempted and thwarted attacks, allows you to prevent attacks
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CrowdStrike
Published By: Host Analytics     Published Date: Aug 01, 2017
There's a shift in the landscape of corporate performance management (CPM). The market is shifting to cloud-based vendors and moving companies like Host Analytics into the Leaders quadrants and shifting mega vendors out of it. We believe the 2017 Gartner Magic Quadrants for Financial and Strategic CPM reports are guaranteed to shake up the market and shape the coming year. These reports provide valuable insights into the latest market trends, the current Leaders, and key vendor evaluation criteria. Download the Gartner reports to learn: -Why cloud has become the preferred deployment model -Who the key vendors are and how they compare -Why mega vendors no longer dominate the market -Best practices in evaluating and selecting a vendor
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gartner mq
    
Host Analytics
Published By: Host Analytics     Published Date: Aug 01, 2017
Cloud financial corporate performance management solutions help the office of finance manage the financial close and apply appropriate controls throughout the accounting cycle. Application leaders should use this Magic Quadrant to identify vendors that are a good match for their business needs. The 2017 Gartner Magic Quadrant for Strategic CPM solutions provides valuable insights into the latest market trends, the current Leaders, and key vendor evaluation criteria. Download the Gartner report to learn: Why cloud has become the preferred deployment model Who the key vendors are and how they compare Why mega vendors no longer dominate the market Best practices in evaluating and selecting a vendor
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Host Analytics
Published By: Cornerstone OnDemand     Published Date: Jul 28, 2017
Yearly Talent Evaluations are a Mix of Three Elements: 1) HR chasing down managers and employees to submit their reviews 2) managers rifling through months of hastily-written sticky notes, and 3) nervous employees sweating over how to reduce the last 12 months to a quick meeting. This strategy is ineffective and doesn’t reflect the needs of the modern worker. Check out five new trends that deliver more meaningful, engaging performance evaluations that lead to tangible workforce growth.
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human resources, performance reviews, talent evaluation, efficiency
    
Cornerstone OnDemand
Published By: Cornerstone OnDemand     Published Date: Jul 28, 2017
Employee management tools that are paper-driven and spreadsheet-oriented are no longer viable workforce development strategies. The modern worker wants performance evaluations to be goal-oriented and feedback-focused, with learning opportunities that are self-driven and personalized to their own career aspirations. Combining Performance with Learning helps employees and managers create meaningful career-building plans that lead to bottom line growth.
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management tools, performance evaluations, bottom line growth, workforce development
    
Cornerstone OnDemand
Published By: Viavi Solutions     Published Date: Jul 21, 2017
Rapid increases in network traffic volumes, security threats and application complexity all underscore the importance for lossless data capture, analysis and storage to provide crucial raw data for post event analysis and remediation. Viavi commissioned Tolly to evaluate the performance of its Observer GigaStor family of capture, analysis, and storage solutions. Specifically the tests that focuses on bench marking maximum sustained full packet capture/write rates and greatest burst performance with no packet loss while delivered robust encryption of stored network data.
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ethernet, service troubleshooting, storage solutions, stored network data, network traffic, security threats, network analysis, write data
    
Viavi Solutions
Published By: CA Technologies     Published Date: Jul 19, 2017
• Planning for DevOps implementation encompasses people, processes and technology • CA Technologies delivers DevOps for Mainframe anchored by CA Application Lifecycle Conductor, which allows organizations to continue using their existing products • Catch a detailed evaluation of how CA compares to Compuware on Platform Support, Software Development Lifecycle, Integration and Extension of Enterprise Assets, Configuration and Administrative Management
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CA Technologies
Published By: Symantec     Published Date: Jul 11, 2017
In our 25-criteria evaluation of endpoint security suite providers, we identified the 15 most significant ones — Bromium, Carbon Black, CrowdStrike, Cylance, ESET, IBM, Intel Security, Invincea, Kaspersky Lab, Landesk, Palo Alto Networks, SentinelOne, Sophos, Symantec, and Trend Micro — and researched, analyzed, and scored them. This report shows how each provider measures up and helps S&R professionals make the right choice.
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endpoint security, security, threat prevention, threat detection, security solution
    
Symantec
Published By: Oracle     Published Date: Jul 05, 2017
Every user’s first interaction with your website begins with a series of DNS queries. The Domain Name System (DNS) is a distributed internet database that maps human-readable names to IP addresses, ensuring users reach the correct website when entering a URL. DNS mappings are maintained in special-purpose servers called DNS nameservers. When a user enters your company’s URL, a DNS query is routed to a DNS nameserver containing the address mappings for your company’s internet domain.
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advanced traffic steering, global internet visibility, open programming interfaces, risk management tools, secondary dns
    
Oracle
Published By: The Starr Conspiracy     Published Date: Jun 29, 2017
In this report, discover what’s important to learning buyers and what has changed with them since 2014.
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sales engagement, active evaluation, brand and need awareness, sales leveraging, trade show, active evaluation
    
The Starr Conspiracy
Published By: Oracle + Dyn     Published Date: Jun 29, 2017
DNS has recently been dubbed by Gartner Research as “mission-critical” infrastructure and as such, who you select for a DNS provider can have a significant impact on the functionality and performance of your online assets. To help with your research, download this DNS evaluation guide. You will learn the most important functions of a robust DNS provider including: Advanced traffic steering from failover to GSLB capabilities Rapid record propagation time Secondary DNS support Security expertise Keep your brand safe and your user-experience top notch by choosing the best provider for your business. Learn more now!
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Oracle + Dyn
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