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increase release management

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Published By: Cherwell Software     Published Date: Jun 21, 2018
The concept of “shifting left” has gained traction in software development as a way to increase agility, reduce cost, and improve product and release quality. But shifting left has also been hailed as a powerful method for optimizing IT service management. When the service desk team shifts left, both end users and service desk personnel benefit from greater efficiency and service quality, which leads to happier, more productive internal customers—and ultimately, better business outcomes.
Tags : 
service, management, optimization
    
Cherwell Software
Published By: UrbanCode     Published Date: Jul 09, 2013
Pressures from the business are producing frequent, incremental releases that increase the number of applications needing to be released.
Tags : 
urbancode, release process, release management, increase release management, it management
    
UrbanCode
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