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Published By: The Relational Capital Group     Published Date: Nov 17, 2011
Groundbreaking research in customer behavior has revealed that the way humans respond to brands is simply an extension of the way they instinctively perceive, judge and behave towards one another. That insight could revolutionize your brand strategy.
Tags : 
brand, loyalty, customer, crm, retention, research, warmth, competence
    
The Relational Capital Group
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