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CWJobs Whitepaper Directory

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Results 126 - 150 of 607Sort Results By: Published Date | Title | Company Name
Published By: ServiceNow     Published Date: Feb 07, 2012
Download the white paper to find out more about next-gen IT solutions - and how IT in the cloud will help your organization not only keep up with today's complex IT ecosystem, but manage it more efficiently than ever before!
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powering, transformation, cloud, investments, integration, access data, performance, revolution, ecosystem, manage, next-gen it, social media, build relationships, improve service, collaboration, post it, tag it, tweet it, like it, facebook
    
ServiceNow
Published By: Kofax     Published Date: Oct 20, 2011
At this free, one-hour webcast, moderated by Bank System & Technology Editorial Director Kathy Burger, you will learn how intelligent capture and exchange capabilities can help your organization automate the entire mortgage loan process - linking back-office information processes, front-office knowledge workers, customers and partners to enable financial institutions to exchange information automatically with anyone, anywhere, in any format.
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webinar, kofax, kinecta, finance, business, mortgage, loan, money, capital, business finance
    
Kofax
Published By: Genesys     Published Date: May 14, 2013
Today, the gap between a customer’s expecta-tions and the service they receive is huge. Customers are increasingly knowledgeable about the products they use, and demand value-added, personalized customer service in real-time, using voice, text-based media types like email and chat, and social media.
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genesys, customer service, social media, personalized customer service, text-based media, people management
    
Genesys
Published By: Teradata     Published Date: Jun 12, 2013
Nationwide Mutual Insurance Company operates in a very competitive industry, so it must constantly prepare to meet new challenges as well as build on past successes, maximizing ever asset including its information. In fact, Nationwide's vision - the recognition of its information as a strategic asset - has proved to be a key factor in the company's success. Download this paper to learn more.
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big data, big data analytics, customer relationships, customer knowledge store
    
Teradata
Published By: Oracle     Published Date: Jul 31, 2017
More than 75% of business leaders say their current ERP system doesn’t meet their requirements, let alone future plans. To enable today’s data-driven organization, the very foundation from which you are operating needs to be re-established; it needs to be “modernized”. To help you navigate your own journey to modernization, we’ve crafted this handbook series to share the knowledge gained working with many thousands of companies using both legacy and modern ERP systems.
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Oracle
Published By: Brainshark     Published Date: Apr 24, 2015
In this SiriusDecisions brief, you’ll learn four sets of best practices to accelerate reps’ sales skill growth, increase their product knowledge and acclimate them to their new company.
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sales content, sales enablement, sales onboarding, sales productivity, sales effectiveness, sales management, sales training, sales meetings, sales coaching, sales performance, sales
    
Brainshark
Published By: CEB     Published Date: Nov 24, 2014
Many brands are struggling to keep up and are losing ground as consumers demand higher levels of service through a more digital experience. Making matters worse, these changes are driven by a massive generation that is notoriously difficult to engage. Winning consumers over today requires building new capabilities that make brands more agile and provides deeper, more intimate knowledge of buyers.
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b2c marketing insights, b2c marketing teams, consumers demand insights, customer experience, effortless experience, marketing leaders, global marketing executives, digital marketing strategies, marketing executives, traditional marketing, sales
    
CEB
Published By: Visier     Published Date: Nov 04, 2014
An analytics revolution is upon us. Knowledge workers are in short supply, the competition for talent has gone global; turnover is rising; and employee engagement is stagnant at best. How can companies attract, retain, and develop employees who can drive business results and have the data to back up these decisions? A recent survey found more than 80% of respondents said that they needed talent-related insights to make business decisions. Yet most enterprises still base talent decisions on gut feeling. Few can offer analytic evidence to support their hunches. Now, finally, analytics are beginning to drive decisions about people.
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visier, workforce analytics, hr metrics, planning, human resources
    
Visier
Published By: KANA®, A Verint® Company     Published Date: Aug 13, 2014
Kana Enterprise is a product built via acquisition, and it delivers a solution that combines the strength of its two parents — the multichannel and knowledge capabilities of the historical Kana Software products and the business process management engine from Sword Ciboodle.
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kana, customer service solutions vendors, case management, customer service, reporting capabilities, process management, sword ciboodle, knowledge management, enterprise applications
    
KANA®, A Verint® Company
Published By: Harvard Business School     Published Date: Mar 05, 2015
Why are more and more smart companies going VC to find their next breakthroughs? A corporate venture-capital fund for investing in outside startups can help a company see, understand, and respond rapidly to changes in the business landscape. In this Harvard Business Review article, HBS Professor Josh Lerner, faculty chair of the HBS Executive Education program Private Equity and Venture Capital, shares six ways to create a venture fund that’s as savvy and nimble as the best private VCs.
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private equity, venture capital, investment expertise, vcs, corporate venturing, competitive threats, breakthroughs, corporate r&d, venture fund, corporate venture capital fund, startups, competitive compensation, knowledge transfer, fund goals, parent company
    
Harvard Business School
Published By: MediaMath     Published Date: Feb 27, 2015
Download “The CMO Solution Guide to Programmatic Marketing” Now From the RFP, to onboarding, to managing campaigns – what does the CMO need to know to drive success with programmatic? Nearly 70% of marketers surveyed in a recent CMO Club poll weren’t sure about the technologies used to execute their digital marketing campaigns. MediaMath and the CMO Club produced this peer-to-peer guide to bridge the knowledge gap for CMOs and senior marketers.
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marketing solutions, programmatic marketing, mediamath, campaign management, emerging marketing, marketing research
    
MediaMath
Published By: ServiceNow     Published Date: Jan 17, 2017
A self-service experience helps IT and business users do more, and do it better, at a lower cost This eBook, “Consumerize the User Experience,” distills insights from the ServiceNow user community that can help you rapidly deploy an improved self-service experience while maximizing your short, medium, and long-term benefits. Learn best practices to: • Create a self-service portal where users can report issues, make requests, ask questions, and check request status • Define the service catalog to accurately reflect details of supported services, such as: scope, cost, service level agreements (SLAs), dependencies, and more • Automate knowledge sharing for better service and less hunting for information
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it management, it automation, it ticketing, help desk, service desk, itsm, it service management, management, service, automation, productivity, consumer
    
ServiceNow
Published By: Looker     Published Date: Dec 03, 2015
Analytics is about so much more than defining high-level KPIs and building dashboards to amplify them. With a little creativity, you can create custom metrics designed to inform every member of an organization. With this knowledge of their effect on the business, everyone can optimize their impact on company-wide goals. What you'll learn in this webinar: • Why standard KPIs may not be getting you everything you need • Who can benefit from these new metrics (everyone!) • How to identify key metrics and roll them out to the entire organization • Get examples of how other companies are creating custom analytics
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Looker
Published By: Thomson Reuters     Published Date: Aug 10, 2018
Documents reviewed for production are the facts that underlay all claims and defenses – and they matter. But with volumes and costs exploding, it’s harder than ever to find the needle in the haystack. Join litigation experts from Thomson Reuters as they show you how to design a document review with an eye toward fact-finding, case analysis, and litigation strategy. Attendees should have a basic understanding of document review and production practices and terminology. In this complimentary webinar, you will learn more about: How to design a strategic review protocol Optimizing process to increase communication Knowledge sharing between the review and the law firm teams Next steps once production is complete This is Part I of a multi-part webinar series on leveraging document review to maximize litigation strateg
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leveraging, document, review, maximize, litigation, strategy
    
Thomson Reuters
Published By: Oracle     Published Date: Oct 20, 2017
What do these market-defining trends have in common? · Analytics for all · Analytics as competitive differentiator · Internet of Things · Artificial intelligence/Machine learning/Cognitive computing · Real-time analytics/event management They all rely on data – timely, accurate data delivered within an insightful context – to deliver value. The question is: who in the enterprise is most qualified and prepared to help deliver on the vision and values of the data-driven enterprise? It’s going to take a special type of professional to deliver that value to enterprises. Organizations are seeking professionals to step forward and take the lead, provide guidance and lend expertise to move into the brave new world of digital. The move to digital and all that it entails – sophisticated data analytics, online customer engagement and digital process efficiency – requires, above all, the skills and knowledge associated with handling data and turning it into insights. The move to digital is also a
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Oracle
Published By: VMware     Published Date: Jun 04, 2019
"In an era where speed and performance are critical, moving to a software-centric approach in every area of the data center is the only way to get ahead in today's digital economy. A modern, software-defined infrastructure, enables organizations to leverage prior investments, extend existing IT knowledge and minimize disruption along the way. VMware and Intel provide IT organizations a path to digital transformation, delivering consistent infrastructure and consistent operations across data centers and public clouds to accelerate application speed and agility for business innovation and growth."
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VMware
Published By: Rosetta Stone     Published Date: Feb 09, 2017
Making your talent global-ready is key to your organization's future. A big part of global readiness lies in language and cultural skills. Knowledge of another language and culture builds bridges to customers and colleagues, and studies show that the ability to connect delivers measurable business impact. Building effective language and cultural learning programs is not difficult, but first HR must uncover the need - which often remains hidden from plain view.
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Rosetta Stone
Published By: CloudHealth by VMware     Published Date: Aug 22, 2019
A number of recent surveys indicate that cloud costs are becoming a major concern for businesses, many of whom have found cloud computing to be more expensive than they thought. The surveys align with Gartner’s 2017 prediction that “through 2020, 80% of businesses will overshoot their cloud infrastructure as a service (IaaS) budgets due to a lack of cost optimization approaches”. This could be due to a lack of understanding about cloud pricing, or a lack of knowledge about the full range of measures that can be taken to reduce cloud costs. The one area in which businesses are struggling to control costs more than any other is the hybrid cloud. Analysts attribute hybrid cloud overspend to the complexity of operating a private or public cloud in conjunction with an on-premises infrastructure. Businesses using VMware Cloud (VMC) on AWS don’t experience as much operational complexity in their hybrid environments, but they can still be guilty of overspending. This eBook will offer 6 Ways to
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CloudHealth by VMware
Published By: IBM     Published Date: Jan 20, 2017
Read this paper from Aberdeen to learn how companies can become Best-In-Class for content management through differentiation with a focus on customer centricity.
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ibm, analytics, ecm, business content, content, customer centricity, enterprise applications, business technology
    
IBM
Published By: IBM     Published Date: May 09, 2017
Increasing shareholder value is a top priority for all businesses. However, financial results don't improve by themselves. Companies must first delight their most important stakeholder: customers. This document outlines how Best-in-Class firms use efficient content processes to achieve higher levels of customer centricity.
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financial services, financial security, data security, cloud security, network security, business protection
    
IBM
Published By: IBM     Published Date: Jun 26, 2017
Read this paper from Aberdeen to learn how companies can become Best-In-Class for content management through differentiation with a focus on customer centricity.
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customer centricity, aberdeen, content management, content access, collaboration
    
IBM
Published By: New Voice Media     Published Date: Apr 03, 2017
Are you a sales manager who’s new to inside sales? Or, are you already running an inside sales team but just want to polish up your knowledge? The Ultimate Guide to Inside Sales is the place to start. You’ll learn how to staff, train, organize and motivate your inside sales team for peak performance. Welcome to the complete guide on inside sales. Everything you need to know to staff, train, organise, motivate and optimise your inside sales team for peak performance is in this guide. The guide has been specially crafted to walk you through building and growing a highly successful inside sales team and give you actionable insights and tips to start making improvements today. In this guide you will learn: • How to identify your key inside sales roles • How to hire the best talent to accelerate your sales performance • How to coach your inside sales teams • How to craft your sales funnel for deeper insight into sales performance • How to structure your team’s daily activity to improve ac
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New Voice Media
Published By: Datastax     Published Date: Nov 07, 2017
Customer experience is no longer a nice-to-have-it's a necessity. According to Forrester, 8 out of every 10 companues aspires to be great at customer experience but only 1 in 5 are actually achieving that. When was the last time you assessed how your company is addressing its customer experience initiatives? We live in the "age of everything", where every person object, and program is communicating 24-7-365. It's become cliche to say that the Internet has revolutionized our world, and that's because it has. Customer experience at the enterprise level means turning your company into a friend and/or colleague of the customer - transforming the relationship via deep knowledge of the customer: not just what they've done but what they're doing now. This eBook explores the hard questions you need to be asking yourself and your company in order to get started on or to accelerate your customer experience journey. Are you ready? Read to find out.
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Datastax
Published By: Trintech EMEA ABM Pilot     Published Date: Nov 03, 2017
While being the backbone of many organization’s Offices of Finance and Accounting, it is now commonly acknowledged that this overreliance on Excel spreadsheets coupled with the lack of visibility associated with its use represents a very real risk. With automation available to improve both process efficiency and effectiveness, the challenge many companies face isn’t why they should transform their process but how. The key to overcoming this challenge is creating a strong business case for investment. One that not only sets out the objectives of the project but is also underpinned by a robust financial analysis, in the form of qualitative and quantitative ROI, and a thorough understanding of risk.
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account reconciliation, accounting automation, finance shared services, finance transformation program, finance transformation strategy, financial close, financial close process, reconciliation software, adjusting journal entries, recuing journal entries
    
Trintech EMEA ABM Pilot
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