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CWJobs Whitepaper Directory

Choose from hundreds of technology whitepapers from leading industry experts including IBM, Cisco, Symantec and Citrix.

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Results 351 - 375 of 581Sort Results By: Published Date | Title | Company Name
Published By: Oracle Service Cloud     Published Date: Mar 23, 2016
You know what you need to do—provide personalized service anytime, anywhere, on any device. You know why you need to do it—a 10 percent increase in your customer experience score can translate into an additional $1B in revenue! The issue is, “How to get from where you are today, to where you need to be?” That’s where Oracle’s Roadmap to Modern Customer Service (RTM) can help. The RTM framework enables you to determine your current stage of customer service maturity and map out your steps for getting to the next level. To help get you started, here is a brief overview of the three stages of customer service maturity.
Tags : 
oracle, service cloud, customer service, customer engagement
    
Oracle Service Cloud
Published By: Staples     Published Date: Jun 01, 2017
Where IT departments were once considered a cost of doing business, today's data center is part of the strategic planning that drives the company forward and increases return for stakeholders. Creating a roadmap for your IT strategy and infrastructure requires careful planning, along with a thorough evaluation of your current state and a detailed view of what you wish to accomplish. Read this white paper to get the big picture of what is necessary to create the best cooperative experience for your data center, office operations, and end users.
Tags : 
staples business advantage, it strategy, it infrastructure
    
Staples
Published By: Staples     Published Date: Jan 05, 2018
As many procurement directors know, supplier stratification has both a strategic element and a tactical element. Watch this on demand webinar to learn how to design and implement a supplier segmentation strategy that aligns with the C-suite’s goals as well as the procurement organization’s roadmap.
Tags : 
bottom line, segmentation, procurement
    
Staples
Published By: LeadGenius     Published Date: Dec 22, 2016
To hit your revenue goals, you need to know your lead targets. In this short whiteboard video, Anand Kulkarni, Co-Founder of LeadGenius, shows marketing and sales leaders how to maximize pipeline predictability by backing out of their revenue goals.
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decision making panel, org chart, b2b sales, mapping accounts, target account mapping, sales strategy, buyer personas, target accounts, account based marketing, abm, account based sales development, account mapping, marketing operations, sales operations, marketing strategy
    
LeadGenius
Published By: Oracle PaaS/IaaS/Hardware     Published Date: Jan 10, 2017
With the modern workforce becoming more mobile, geographically disperse and digital, HR is looking for innovative solutions to modernize employees experiences. Discover a quick roadmap to deliver a digital workplace for your organization.
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Oracle PaaS/IaaS/Hardware
Published By: Interactive Intelligence     Published Date: Jul 21, 2010
To successfully choose and implement an IP system, the best place to start is with a roadmap - current offerings, justification factors, upcoming solutions, and suggested planning guidelines. Without one, your new system might never move forward. Read more.
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interactive intelligence, customer ip communication, digital pbx, unified communication, voice network, ip data network, contact center solution, ip networks
    
Interactive Intelligence
Published By: Vertica     Published Date: Oct 30, 2009
Independent research firm Knowledge Integrity Inc. examine two high performance computing technologies that are transitioning into the mainstream: high performance massively parallel analytical database management systems (ADBMS) and distributed parallel programming paradigms, such as MapReduce, (Hadoop, Pig, and HDFS, etc.). By providing an overview of both concepts and looking at how the two approaches can be used together, they conclude that combining a high performance batch programming and execution model with an high performance analytical database provides significant business benefits for a number of different types of applications.
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vertica, analytical computing, adbms, mapreduce, application management, data management, data mining, grid computing
    
Vertica
Published By: Qwest Business.     Published Date: Jan 27, 2010
Get an overview of the potential benefits of UC, including key considerations for mapping out your UC strategy.
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qwest business, unified communication, uc strategy, data and voice networking, managed ip communications, voip, ip networks, network management, content management
    
Qwest Business.
Published By: NACR     Published Date: Feb 09, 2015
Do you know what the compliance issues are for your organization and the technology solutions you might consider? Download this guide to learn what you need to know.
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nacr, compliance, technology, technology solutions, regulations, software compliance – contact center, data security, customer security, hippa, biometrics, wfo, speech analytics, sarbanes-oxley, big data, telecommuting, remote agent, telemarketing, caller id, call recording, predictive dialers
    
NACR
Published By: IBM     Published Date: Feb 25, 2008
Virtualization provides opportunities to reduce complexity, improve service levels to the business and lower capital and operating costs to provide and maintain IT infrastructure. This paper for senior IT managers is intended as a starter guide for virtual infrastructure technical design, project planning, scoping, and implementation.
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servers, virtual server, server virtualization, vmware, virtual, virtual machine, virtual server, ibm, opt it, ibm opt it, infrastructure, data center design and management
    
IBM
Published By: IBM     Published Date: Nov 13, 2008
Improve operational efficiencies with next-gen networks and servicesThere has never been a better time for service providers to streamline operations, improve responsiveness and reduce costs. Find out in this white paper how all three can be accomplished with IBM Tivoli® Netcool® solutions. Also discover methods to boost efficiency and minimize expenditures.
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ibm, operations management, tivoli, value-added services, operational support systems, wireless, ibm, power, cooling, tivoli, netcool solutions, operational efficiencies, efficiency, ip multimedia subsystems, ims, fixed-mobile convergence, operational support systems, oss, value-added services, vas
    
IBM
Published By: IBM     Published Date: Dec 30, 2008
Most long-standing data warehouses are designed to support a relatively small number of users who access information to support strategic decisions, financial planning and the production of standard reports that track performance. Today, many more users need to access information in context and on demand so that critical functions are optimized to run efficiently. Learn how to create a roadmap for a truly dynamic warehousing infrastructure, and move ahead of your competition with your business intelligence system
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warehousing infrastructure, ibm, business intelligence, data warehouse, dynamic warehousing, data warehouse model, master data, data management
    
IBM
Published By: IBM     Published Date: Oct 09, 2009
With BPM BlueWorks from IBM, it's never been easier to get started with BPM. Using cloud-based processes and strategy tools, BPM BlueWorks allows you to capture and collaborate on BPM Business Designs, discover and contribute industry-specific BPM content and participate easily in the community. See how today.
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business process management, bpm, blueworks, cloud computing, mapping tools, process modeling, deployment, ibm
    
IBM
Published By: IBM     Published Date: Oct 23, 2009
The IBM white paper, "A Best-in-Class Roadmap For Performance Improvement," includes the results of an Aberdeen survey of over 200 retail companies. In it, you'll see the critical Business Intelligence strategies and capabilities that best-in-class retailers are employing to increase performance.
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retail, ibm, business intelligence, pace, knowledge management, performance management, retail technology
    
IBM
Published By: IBM     Published Date: Nov 17, 2009
The information agenda is intended to map out corporate business and technology goals and to create a roadmap to ensure that companies can leverage their corporate information as a strategic asset in the pursuit of these goals.
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ium evaluation, ibm, information on demand, uim, iod, information management, scential, filenet, cognos, soa, cross-ibm initiative, websphere, lotus, tivoli, ibm global services, ovum 2008, information agenda, vanguard, master data management, enterprise content integration
    
IBM
Published By: BrightCove     Published Date: Nov 18, 2008
With the explosive growth of online video, traditional SEO has taken on a new dimension: video search and discovery. De-mystify the world of video search with a practical framework for video SEO and increase the value of your video content.
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brightcove, video seo, contextual publishing, inbound links, video feeds & sitemaps, metadata, site architecture, emerging techniques, search engine optimization, enterprise applications, web development
    
BrightCove
Published By: Cisco     Published Date: Jan 29, 2009
In a marketplace where too many products and services are chasing too little demand, businesses face a daunting challenge: do everything possible to attract and retain customers.The stakes are high.
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cisco, customer satisfaction, crm, customer attrition, retain customers, customer infidelity, trouble-free shopping experience, knowing your customer, customer experience roadmap, barriers to information, barriers to connectivity, converging networks, ip communication tools
    
Cisco
Published By: Liaison Technologies     Published Date: Feb 07, 2014
Learn why businesses are increasingly using a managed services approach for their EDI/B2B needs. You too may consider it for your business.
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liaison, electronically exchange, managed services, manage data, b2b, data management, enterprise application integration, eai, business integration, service provider, it systems, it functions, productivity, partner management, core competency, integration platform, change management, edi vendors, data infrastructure, data mapping
    
Liaison Technologies
Published By: Liaison Technologies     Published Date: Feb 07, 2014
Businesses and their IT departments are increasingly looking into the Cloud to drive innovation and increase business agility. Are you on the cloud?
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liaison, the cloud, cloud computing, hybrid approach, hybrid business, business agility, increase innovation, applications or processes, electronically exchange, managed services, manage data, b2b, data management, enterprise application integration, data infrastructure, data mapping, connectivity protocols, it management, content management, infrastructure
    
Liaison Technologies
Published By: IBM Corporation     Published Date: Jun 30, 2011
IBM Tivoli Application Dependency Discovery Manager supports the alignment of IT and business with robust and automated application mapping and discovery that helps organizations understand the impact of change and meet compliance needs with detailed reporting and auditing.
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energy management, tivoli, disaster prevention, infrastructure, bms, building management system, ecosystem, opc, power and cost savings, energy optimization, compliance
    
IBM Corporation
Published By: VMware     Published Date: Sep 13, 2011
Federal datacenters, which house an enormous wealth of legacy assets, are the primary targets for agencies evaluating different cloud computing approaches. When agencies begin their journey to the cloud with virtualization-an IT transformation starting point that preserves existing investments-they realize significant agility, cost and security benefits. Federal IT leaders are deploying VMware cloud infrastructure solutions to meet these new directives.
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vsphere, vmware, storage, vsa, cluster service, technology, storage, infrastructure
    
VMware
Published By: Dell     Published Date: Sep 21, 2012
This whitepaper outlines the principal elements of VNA and maps out its principal applications for traditional, virtual and cloud IT environments.
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virtualization, dell, network architecture, network virtualization, data center, cloud, cloud computing, infrastructure
    
Dell
Published By: IBM     Published Date: Apr 05, 2012
Your business demands that you have IT that supports more sophisticated and critical workloads and yet the future of your current Sun and HP environment is uncertain (no clear Sparc roadmap; lack of commitment to Itanium).
Tags : 
ibm, technology, netezza, analytics, enterprise analytics, business technology
    
IBM
Published By: Esker     Published Date: Jan 06, 2014
Manual processing of vendor invoices presents a roadblock to the success of your accounts payable (AP) department and overall business objectives. As you look to automation to get your company on the right track, consider this guidebook your map along the 7-step path to AP automation success.
Tags : 
esker, accounts payable, erp, productivity, automation solution, erp environment, business landscape, internal processes, automation, ap operations, level of maturity, modernization, manual vendor, invoice processing, ap challenges, regulatory compliance, procure-to-pay cycle, manual to touchless, software compliance
    
Esker
Published By: SAP     Published Date: May 11, 2012
As information flows more freely in the business world, decisions need to be made quicker and based on sturdier data.
Tags : 
smb, business intelligence, small business, benchmarking, pace framework
    
SAP
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