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Results 276 - 300 of 528Sort Results By: Published Date | Title | Company Name
Published By: ttec     Published Date: Oct 16, 2019
In an age of tech-savvy customers and self-service channels, do companies still need to invest in contact centre and staff to provide support? The answer is, yes. Consumers have been trained to find the information they need on their own online or with their mobile device. But when they do pick up to the phone and reach out to customer service, they expect representatives to solve what are often complex questions. They expect human interactions. This enormous shift in which customer service representatives are perceived as a last resort puts increased pressure on contact centre associates who already have the odds stacked against them. The staff must be trained to quickly handle issues that frequently require access to a wide variety of information, but a lack of investment means many associates are often unprepared and lack the right resources to help customers. To change the outcome, customer service representatives need the right training and tools to not only understand the issue,
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ttec
Published By: Lawson     Published Date: May 11, 2011
How can organizations tap into their workforce to achieve specific business outcomes? The answer - and the future of HCM - lies in the three closely related areas of talent management integration, spaces, and information delivery.
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lawson hcm, strategic human capital management, larry dunivan, talent management integration, information delivery, talent acquisition, goal management, performance
    
Lawson
Published By: Arcserve     Published Date: Jul 23, 2010
This report is designed to help IT organizations more effectively plan for the adoption of solutions that can help bring together a unified view of IT service performance as it impacts business outcomes. Download now!
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ca technologies, ema radar, business service management, bsm, vendor, application performance management, infrastructure manager, service desk
    
Arcserve
Published By: AppDynamics     Published Date: Dec 08, 2017
A 2017 study examining the impact of app performance on consumer behavior and business outcomes
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AppDynamics
Published By: AppDynamics     Published Date: Dec 08, 2017
A 2017 study examining the impact of app performance on consumer behavior and business outcomes
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AppDynamics
Published By: Black Box     Published Date: Nov 24, 2015
Black Box can help you get the most out of your technology investment. We partner with customers to identify the right solutions for strategic IT needs that add value to your business. Our portfolios of Wired/Wireless, UCC, and IT Service solutions, and our depth of expertise, deliver positive business outcomes for evolving IT business scenarios. Black Box takes a vendor-independent approach to deliver the right solution, on the right network. Our long-term, established relationships with best-in-class IT technology providers allow us to offer objective, vendor-neutral solutions designed to meet a broad range of IT requirements. With more than 4,000 team members & 200 offices in 150 countries, we offer global capabilities with local expertise, and are committed to driving business success through IT excellence. Our passion to IT communications is unsurpassed, and we will work with you to find the ideal solution for today’s challenge while helping to anticipate tomorrow’s needs.
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voip solutions, contact center solutions, business phone systems, ucc, it services, it solutions, it security, it infrastructure
    
Black Box
Published By: Symantec.cloud     Published Date: May 11, 2012
The Symantec 2012 Endpoint Security Best Practices Survey reveals that organizations employing best practices are enjoying dramatically better outcomes when it comes to endpoint protection, and many of these best practices can-and should-be leveraged by SMBs.
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symantec, cloud, endpoint security, technology, smb, protection, security management
    
Symantec.cloud
Published By: SHL     Published Date: Dec 13, 2011
47 business outcome studies were conducted for clients across multiple industries for the 2011 Business Outcomes Studies Report. It demonstrates the value of online talent measurement solutions against metrics specific to the goals of each organization.
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bos, business outcomes study, business outcomes, outcomes study, business study, business objectives, people intelligence, outcomes report
    
SHL
Published By: IBM US Smarter Buildings     Published Date: Dec 20, 2011
IBM Maximo Asset Management helps healthcare providers track, monitor and manage the increasing variety of assets on which clinical outcomes and patient care depend. It provides a fully integrated software technology platform, allowing a clear view of information on all assets.
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ibm, asset management, hospital, health care, technology, assets
    
IBM US Smarter Buildings
Published By: Gigaom     Published Date: Sep 16, 2019
We’ve heard it before. A data warehouse is a place for formally-structured, highly-curated data, accommodating recurring business analyses, whereas data lakes are places for “raw” data, serving analytic workloads, experimental in nature. Since both conventional and experimental analysis is important in this data-driven era, we’re left with separate repositories, siloed data, and bifurcated skill sets. Or are we? In fact, less structured data can go into your warehouse, and since today’s data warehouses can leverage the same distributed file systems and cloud storage layers that host data lakes, the warehouse/lake distinction’s very premise is rapidly diminishing. In reality, business drivers and business outcomes demand that we abandon the false dichotomy and unify our data, our governance, our analysis, and our technology teams. Want to get this right? Then join us for a free 1-hour webinar from GigaOm Research. The webinar features GigaOm analyst Andrew Brust and special guest, Dav
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Gigaom
Published By: SAP     Published Date: Mar 22, 2016
In the new digital economy, competition, consumer engagement, and operational effectiveness are fundamentally changing, and accelerating. New competitors are redefining the landscape at unprecedented rates. Building and keeping trust mean delivering exceptional brand experiences, every time, via agile processes that balance consumer needs with cost to serve. One size does not fit all. Engaging consumers and capitalizing on new opportunities depend on the capacity to identify, act on, and deliver high-value experiences and outcomes like joy, confidence, security, and control, all in the span of a moment, exactly where and when a consumer or business need arises. Miss the moment, miss the opportunity.
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digital economy, value creation, sap, consumer engagement, business technology, internet marketing, e-commerce
    
SAP
Published By: Lenovo and Intel®     Published Date: Jan 19, 2017
Today’s technology plays a big role in helping patients to take ownership of their health and collaborate more closely with providers to achieve better outcomes.
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Lenovo and Intel®
Published By: Fitbit     Published Date: Jan 28, 2019
Amid the shift to value-based care, reducing the burden of chronic disease is one of the biggest challenges facing the health care field today. This widely sought-after goal is beset by significant obstacles. A big part of the problem is lack of patient engagement, or patients not being adequately involved in care decisions and follow-up care.
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Fitbit
Published By: Zebra Technologies     Published Date: Jul 06, 2017
Effortlessly manage your fleet of thermal barcode printers for tighter control and greater outcomes. This paper covers challenges like problematic provisioning, security headaches and muddled monitoring.
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printer intelligence, industrial printers, desktop printers, mobile printers, highly durable printers, improving warehouse, manufacturing productivity, shipping accuracy
    
Zebra Technologies
Published By: Zebra Technologies     Published Date: Sep 06, 2017
Learn how Zebra's Visibility Services allow you to see the location, status, and usage of your critical assets and increase your bottom line.
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device visibility, efficient device management, asset productivity, asset tracking, device performance, device connectivity, device utilization, security vulnerability
    
Zebra Technologies
Published By: Zebra Technologies     Published Date: Sep 06, 2017
COLLABORATION WITH WHIRLPOOL SOLVES COSTLY DATA ACCURACY AND DEVICE INVENTORY PROBLEM
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device visibility, efficient device management, asset productivity, asset tracking, device performance, device connectivity, device utilization, security vulnerability
    
Zebra Technologies
Published By: Kronos     Published Date: Jul 26, 2017
It’s time to think more strategically about your entire workforce. Learn the benefits of a unified approach to HCM and workforce management. In today’s competitive and rapidly changing business environment, sustained success requires a total HCM strategy that focuses on managing, engaging, and retaining your entire workforce — both hourly and salaried employees alike. It also requires a single, unified technology platform that enables managers to successfully execute on that holistic strategy for improved operational efficiency, higher employee engagement, and better business outcomes.
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workforce, unified technology, operational efficiency, employee engagement, better business outcomes
    
Kronos
Published By: One Medical     Published Date: Feb 05, 2018
It’s time to rethink the role of primary care in your health benefit strategy. Employers have invested in countless initiatives to reduce spending and improve employee health outcomes. While these programs have varying degrees of success, employers are looking for new solutions that can have substantial long-term impact. Done the right way, primary care is uniquely positioned to be one of the strongest long-term solutions for employers. The proof is in the numbers: when patients have better access to primary care, the total cost of care is reduced by 4 to 5%. Our comprehensive eBook will show you how to lower health costs and improve employee health outcomes. The guide covers: The current healthcare landscape’s impact on employers The five key attributes of high performance primary care How to make a business case for prioritizing primary care Questions to ask when evaluating vendors
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One Medical
Published By: Skytap     Published Date: Aug 23, 2017
Skytap’s own DevOps story revolves around our people and the experiences and stories they’ve collected during their collective decades of experience in software delivery. In this eBook, we’ve included stories from both the development and operations points of view, covering key issues that include: • DevOps prerequisites and outcomes • How to avoid common DevOps pitfalls • Continuous testing, deployment, and delivery • Eliminating bottlenecks and constraints • Areas for increased workflow efficiency • Getting executive buy-in
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Skytap
Published By: Infosys     Published Date: May 21, 2018
Every player in the life sciences sector knows it: the future of healthcare delivery lies in digital disruption. Their objective, therefore, is to positively disrupt their own business model before the competition beats them to it. They need to offer a digitally-enabled patient experience that improves clinical outcomes while also bringing benefits to all the other stakeholders, as seen in the hugely complex value chain of our client - a large pharmaceutical company.
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digital, disruption, technology, science, life, healthcare
    
Infosys
Published By: Reltio     Published Date: Nov 20, 2018
Big data is growing faster than the capabilities available to manage and analyze it. Get this vendor comparison to learn how a modern master data management platform will help you to achieve better outcomes.
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Reltio
Published By: The Economist Group     Published Date: Aug 28, 2019
Finding new ways to make better, more confident decisions. As a supply chain planning professional, it’s what you do. But if you find yourself working in a siloed environment, the ability to make better decisions is consistently hijacked by the need to create yet another workaround simply to ensure your supply chain lives to see another day. In this eBook, we’ll look at the characteristics of a siloed supply chain environment and identify some of the ways your organization can modernize the planning experience. Ultimately, it comes down to connecting data, people and processes to create the transparency you need to help your organization realize better outcomes for executives, planners, manufacturers, suppliers and most importantly, your customers.
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The Economist Group
Published By: Oracle HCM Cloud     Published Date: May 25, 2017
Modern campus innivation requires buildng a foundation of tomorrow’s solutions for today’s student. Find out how to deliver a sustainable future for your institution and improve student outcomes.
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Oracle HCM Cloud
Published By: Oracle HCM Cloud     Published Date: May 25, 2017
"Higher education is entering a historic period that has the potential to be the next golden age. Priorities are shifting to focus on improving student outcomes, institutional standing, and operational management. Technology will be a critical part of how these challenges are addressed. Ovum recommends five steps for future-proofing your techoloy foundation. Find out more."
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Oracle HCM Cloud
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