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ovum

Results 76 - 100 of 109Sort Results By: Published Date | Title | Company Name
Published By: IBM     Published Date: Nov 17, 2009
his executive level brochure provides the strategy behind Information on Demand (IOD), the 5 entry points to IOD and includes a summary of the 2008, information market analyst Ovum's independent evaluation of IBM's Information On Demand initiative which declared IBM to be at the "vanguard of the unified information management revolution."
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information on demand, soa, enterprise data management, enterprise content management, ibm, performance management, information agenda, ovum, uim, productivity
    
IBM
Published By: IBM     Published Date: Nov 17, 2009
The information agenda is intended to map out corporate business and technology goals and to create a roadmap to ensure that companies can leverage their corporate information as a strategic asset in the pursuit of these goals.
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ium evaluation, ibm, information on demand, uim, iod, information management, scential, filenet, cognos, soa, cross-ibm initiative, websphere, lotus, tivoli, ibm global services, ovum 2008, information agenda, vanguard, master data management, enterprise content integration
    
IBM
Published By: SugarCRM     Published Date: Jan 17, 2014
Das neueste Release von Sugar gibt Nutzern neue Tools für den Aufbau bester Kundenbeziehungen. Lesen Sie eine Analyse von Ovum über Sugar’s optimierte Leistungsfähigkeit, die Unternehmen beim Ausbau der Kundenbindung und –zufriedenheit unterstützt. (Report nur in Englisch verfügbar.)
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swot assessment, sugarcrm, catalyst, software, crm, sugarcrm v7, relationship management, customer relationship, ovum, public cloud, crm & customer care
    
SugarCRM
Published By: SugarCRM     Published Date: May 13, 2014
IBM nutzte das einzigartige, nutzerfokussierte CRM-System Sugar, um seine globale Vertriebsorganisation neu zu gestalten. Es wurde eine neue Lösung für Vertriebsrepräsentanten eingeführt, die weltweit Millionen von Opportunities verwalten. Lesen Sie in der Analyse von Ovum, einem führenden Technologie-Research-Unternehmen, wie IBM diese Herkulesaufgabe in Rekordzeit umsetzte.
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ibm, crm, ovum, sugar, global sales organization, sugarcrm, success, it management, enterprise applications
    
SugarCRM
Published By: HP     Published Date: Oct 01, 2014
The role and purpose of IT in an organization is undergoing significant change, driven by the need for businesses to become more agile and have greater control over cost levers when using technology. This transformation of IT involves many different aspects, not all of which are technology-related, but the one thing they all share is that IT modernization is about making changes to meet the current and future demands of business. This report provides a side-by-side comparison of leading virtualization and cloud management solutions, looking at IT modernization from a data center infrastructure perspective, with the findings delivered as the Ovum Decision Matrix (ODM). It considers the significance of management in the virtualization and cloud environments and how this influences the way in which technology is deployed, used, and controlled.
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decision, matrix, virtualization, cloud, management, businesses, technology, modernization, cost, levers, transformation, environments, data center, deployed, infrastructure, it management, cloud computing
    
HP
Published By: Microsoft Azure     Published Date: Apr 11, 2018
Developing for and in the cloud has never been more dependent on data. Flexibility, performance, security—your applications need a database architecture that matches the innovation of your ideas. Industry analyst Ovum explored how Azure Cosmos DB is positioned to be the flagship database of internet-based products and services, and concluded that Azure Cosmos DB “is the first to open up [cloud] architecture to data that is not restricted by any specific schema, and it is among the most flexible when it comes to specifying consistency.” From security and fraud detection to consumer and industrial IoT, to personalized e-commerce and social and gaming networks, to smart utilities and advanced analytics, Azure Cosmos DB is how Microsoft is structuring the database for the age of cloud. Read the full report to learn how a globally distributed, multi-model data service can support your business objectives. Fill out the short form above to download the free research paper.
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Microsoft Azure
Published By: SugarCRM     Published Date: Jan 17, 2014
The latest release of SugarCRM’s flagship product gives users new tools to build extraordinary customer relationships. Read an in-depth analysis of SugarCRM’s enhanced ability to help companies execute their customer-facing initiatives from Ovum, a leading technology research firm.
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swot assessment, sugarcrm, catalyst, software, crm, sugarcrm v7, relationship management, customer relationship, ovum, public cloud, crm & customer care
    
SugarCRM
Published By: Oracle     Published Date: Apr 22, 2014
Ovum report on the transition to mobility and provide information on how to transform your mobile customer care strategy
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customer service, mobile customer care, sci, ovum, oracle
    
Oracle
Published By: Dell Software     Published Date: Apr 29, 2015
Learn how multinational pharmaceutical company, Novartis, was able to achieve greater agility, faster time to value, and lower total-cost-of-ownership (TCO) by consolidating and retiring its traditional middleware solutions and moving to cloud and mobile integration scenarios.
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ipaas, greater agility, faster time to value, total-cost-of-ownership, traditional middleware solutions, cloud and mobile integration, enterprise applications
    
Dell Software
Published By: HP Software     Published Date: Oct 20, 2015
The HP Service Anywhere user interface is currently one of the best offered by an ITSM solution.
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swot, big data, analytics, management, applications
    
HP Software
Published By: Cisco     Published Date: Sep 07, 2016
This white paper displays a guide to selecting a partner that will enhance the customer experience.
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Cisco
Published By: IBM     Published Date: Dec 10, 2015
Ovum has produced this Ovum Decision Matrix to identify how the leading customer analytics vendors stack up against each other in terms of their technology, execution of strategy, and market impact.
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IBM
Published By: IBM MaaS360     Published Date: Jul 09, 2015
See where Ovum places the focus on EMM for 2015 and the vendors with the vision and executional ability to deliver.
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enterprise mobility management, emm, ovum, vendors, tablet, smartphone, mobile device, networking, security, it management, wireless
    
IBM MaaS360
Published By: IBM     Published Date: Mar 28, 2016
IBM Sametime and IBM Connections Meetings Cloud are named a Leader in the recent Ovum Decision Matrix report.
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ibm, ovum, virtual meetings, online meetings, teleconferencing, business technology
    
IBM
Published By: IBM     Published Date: Apr 04, 2016
"Enterprises recognize the value of cloud. Ovum research shows that 80% of organizations will be increasing their use of cloud services over the next two years. Employees want to use cloud services that are convenient, easy to use, and make their working lives simpler. However, business and employee views on cloud rarely correspond. The outcome, often referred to as ""shadow IT,"" is uncontrolled growth of cloud services, away from the watchful eyes of company IT departments. "
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ibm, ovum, cloud, cloud security, ibm cloud security enforcer, saas, security, cloud computing
    
IBM
Published By: IBM     Published Date: Jul 14, 2016
Enterprises recognize the value of cloud. Ovum research shows that 80% of organizations will be increasing their use of cloud services over the next two years. Employees want to use cloud services that are convenient, easy to use, and make their working lives simpler. However, business and employee views on cloud rarely correspond. The outcome, often referred to as ""shadow IT,"" is uncontrolled growth of cloud services, away from the watchful eyes of company IT departments.
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ibm, ovum, cloud, cloud security, ibm cloud security enforcer, saas, security, enterprise applications, business technology, data center
    
IBM
Published By: Cisco     Published Date: Jul 11, 2016
Contact centers play a major role in determining the customer’s perception of a company. Often seen as brand ambassadors, agents are the main interaction point for customers. It is therefore critical that they deliver personalized communications in the channels that customers prefer. Businesses should use cloud technology to add multichannel tools and support growing demand for chat, social, SMS and video. Cloud solutions allow contact centers to gain access to new technology capabilities and channels on demand with the ability to scale up quickly. They offer the best technology innovation as well as the ability to scale agents up and down as business needs change. This whitepaper provides background on cloud contact centers, their advantages and the essential considerations for selecting a vendor.
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Cisco
Published By: IBM     Published Date: Oct 26, 2017
Identity-as-a-service (IDaaS) is the cloud alternative to maintaining identity and access management (IAM) products on-premise. Fully featured IDaaS offers authentication, access control, single sign-on (SSO), provisioning and password management, infrastructure and directory management, reporting, alerting, and monitoring services, and is hosted, managed, and delivered as a cloud-based service.
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idaas, identity and access management, data protection, cloud based security, identity management
    
IBM
Published By: Group M_IBM Q1'18     Published Date: Jan 16, 2018
Learn why Ovum positions IBM Cloud Identity Service on the top of the leader board in the most recent worldwide IDaaS report.
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idaas solution, ibm cloud identity service, worldwide idaas report, ovum
    
Group M_IBM Q1'18
Published By: Cisco     Published Date: Sep 16, 2015
Increasingly, clues to what is happening with critical enterprise business processes will be found in data supplied by underlying infrastructure; indeed, the network can tell a story of how quickly and reliably customers are being served, operations are being run, or fraud or security threats are being repelled.
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unified computing system, virtualization, networking, storage
    
Cisco
Published By: Cisco     Published Date: Nov 17, 2015
This whitepaper provides background on cloud contact centers, their advantages and the essential considerations for selecting a vendor. It describes: - Trends surrounding the adoption of cloud contact center technology; - The advantages of selecting a cloud contact center solution; - Key factors to review when selecting a vendor and contact center platform; - Recommendations and a maturity model that businesses can use to develop a cloud contact center roadmap.
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ovum, cisco, white paper, cloud contact center, contact center solution, cloud technology, business technology, data center
    
Cisco
Published By: SugarCRM     Published Date: Jan 17, 2014
The latest release of SugarCRM’s flagship product gives users new tools to build extraordinary customer relationships. Read an in-depth analysis of SugarCRM’s enhanced ability to help companies execute their customer-facing initiatives from Ovum, a leading technology research firm.
Tags : 
swot assessment, sugarcrm, catalyst, software, crm, sugarcrm v7, relationship management, customer relationship, ovum, public cloud, crm & customer care
    
SugarCRM
Published By: SugarCRM     Published Date: May 13, 2014
IBM leveraged Sugar's unique user-focused CRM to transform its global sales organization, successfully deploying a new system for reps that manage millions of opportunities worldwide. Read the Ovum report on how IBM completed this herculean task in record time.
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ibm, crm, ovum, sugar, global sales organization, sugarcrm, success, it management, enterprise applications
    
SugarCRM
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