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Results 26 - 50 of 788Sort Results By: Published Date | Title | Company Name
Published By: Zendesk     Published Date: Jun 29, 2018
In the global market for customer service software, Zendesk is once again recognized as a leader in the 2018 Gartner Magic Quadrant for the CRM Customer Engagement Center. Every year, Gartner conducts a thorough analysis of service providers in the customer service and support application space. We believe the Gartner Magic Quadrant for the CRM Customer Engagement Center report provides valuable information for business leaders who seek technology solutions for interacting and engaging with their customers. Zendesk can again be found in the 2018 report’s Leader quadrant, which we consider a reflection of the success of our 125,000 customers, including enterprise clients like Airbnb, Tesco, and the University of Tennessee. The past year alone has included a number of significant milestones for us, including the release of AI-enhanced features for self-service and surpassing $500 million run rate in revenue. As our customer base continues to grow, we strive to be a dynamic vendor for bus
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Zendesk
Published By: Zoom     Published Date: May 15, 2015
This is a case study about using Zoom's high quality video platform to collaborate with students.
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Zoom
Published By: Cisco     Published Date: Aug 03, 2015
Tomorrow's ideas are being born in today's collaborative spaces.
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Cisco
Published By: Cisco     Published Date: Feb 12, 2016
Get inspired! Discover the best options for your space with Workplace Transformation Solutions!
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workplace solutions, work space, best practices, solutions, employee performance, productivity
    
Cisco
Published By: Cherwell Software     Published Date: Apr 07, 2016
B/E Aerospace is the worldwide leading manufacturer of aircraft passenger cabin interior products and the leading global distributor of aerospace fasteners for commercial, business jet, and military markets. The company has leading worldwide market shares in all major product lines and serves virtually all of the world’s airlines, aircraft manufacturers, and leasing companies through its direct global sales and customer support organizations. Headquartered in Wellington, Florida, B/E Aerospace has grown to nearly 12,000 employees and 220 sites around the world and a true follow-the-sun model for global customer support.
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best practices, customer support, business intelligence, business optimization
    
Cherwell Software
Published By: Relevance     Published Date: Mar 03, 2016
Rackspace is achieving the identified goals through an integrated approach of increasing both on-page relevancy and earned media signals. These strategies are aimed at influencing search and directing traffic to its website.
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relevance, bright edge, rackspace, traffic, marketing, search, earned media, relevancy
    
Relevance
Published By: Cisco     Published Date: Dec 04, 2015
Wi-Fi is about to get a reboot. New 802.11ac Wave 2 products will make it possible to deliver LAN-like multigigabit speeds over the wireless network for the first time, enabling previously unimagined scale and flexibility in the enterprise workspace.
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cisco, catalyst, multigigabit ethernet switches, wave 2 product, networking, it management
    
Cisco
Published By: Cisco     Published Date: Feb 23, 2016
Wi-Fi is about to get a reboot. New 802.11ac Wave 2 products will make it possible to deliver LAN-like multigigabit speeds over the wireless network for the first time, enabling previously unimagined scale and flexibility in the enterprise workspace.
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wireless management, wireless, communications, business practices, network management, network performance
    
Cisco
Published By: Cisco     Published Date: Jun 21, 2016
Wi-Fi is about to get a reboot. New 802.11ac Wave 2 products will make it possible to deliver LAN-like multigigabit speeds over the wireless network for the first time, enabling previously unimagined scale and flexibility in the enterprise workspace. But how will businesses capitalize on this new capacity when most current Ethernet access cabling maxes out at 1 Gigabit per second (Gbps)? This white paper: ? Introduces the new generation of Cisco® Catalyst® switches with Multigigabit Ethernet technology, the first platforms to combine support for multigigabit wireless speeds with full power over Ethernet (PoE) in an easy-to-deploy solution ? Shows how Cisco Catalyst Multigigabit Ethernet switches use NBASE-T technology to empower you to deliver 5-Gbps speeds over your existing access cabling ? Details how Cisco Catalyst Multigigabit Ethernet switches gives you the scale and capacity you need today, while protecting your network investments for the future
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Cisco
Published By: Adobe     Published Date: Mar 21, 2017
L’espace de vente est tellement diversifié que les consommateurs avisés exigent, avec raison, une expérience exceptionnelle et constante.
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Adobe
Published By: Lenovo and Intel     Published Date: Jan 20, 2017
We all love laptops, tablets, and mobile devices; but, sometimes you need a powerful desktop that still fits neatly in small, awkward, or even non-traditional spaces. Enter Tiny. In this eBook, we dive into the diverse settings where Tiny has proven to be the better fit. Get the eBook now.
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lenovo, government technology, infrastructure, hardware
    
Lenovo and Intel
Published By: Cisco     Published Date: Dec 23, 2014
We have now strengthened the scope of our Unified Computing System by expanding our data centre management capabilities. Download your free white paper and learn how we have become the key supplier of converged technology and services in this space.
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datacenter, data management, collaborations, business capabilities
    
Cisco
Published By: Cisco     Published Date: Feb 13, 2015
We have now strengthened the scope of our Unified Computing System by expanding our data centre management capabilities. Download your free white paper and learn how we have become the key supplier of converged technology and services in this space.
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ucs, datacenter, data management, mobility solutions, networking hardware, datacenter services, collaboration, ucs architect
    
Cisco
Published By: VMware AirWatch     Published Date: Jul 19, 2017
How can your business support new identity-defined workspaces across a variety of users — retail store associates checking inventory on a PC and a smartphone, hospital clinicians entering test results into a mobile workstation and an iPad, or financial advisors placing trades from Android devices and laptops? The answer is the digital workspace.
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VMware AirWatch
Published By: VMware AirWatch     Published Date: Jul 19, 2017
There’s no denying that today’s workforce is “mobile.” Inspired by the ease and simplicity of their own personal devices, today’s workforce relies on a variety of tools to accomplish their business tasks — desktops, smart phones, tablets, laptops or other connected devices — each with varying operating systems.  The specific tasks they need to accomplish? That depends on the person. But it’s safe to say remotely logging in and out of legacy, desktop, mobile, software as-a-service (SaaS) and cloud applications is a given. And the devices on which they work? They could be owned by the enterprise or the end user, with varying levels of company oversight, security and management. The result? An overabundance of “flexibility” that leads to fundamental IT challenges of security and manageability.
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VMware AirWatch
Published By: VMware AirWatch     Published Date: Jul 19, 2017
The VMware 2016 State of the Digital Workspace Report was performed in July 2016 and is a study that examined digital workspace adoption among global organizations across industries. Data represents a survey of 1,263 business decision makers (BDMs) and IT influencers to examine the worldwide progress in transitioning from the client-server era to the mobile-cloud era. Respondents acknowledged that game-changing IT relies on organizations adopting a digital workspace that includes security and identify management as vital components. With realistic prospects of achieving astounding return on investment (ROI), even businesses that cited obstacles to adoption may want to consider taking another look at business mobility initiatives.
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VMware AirWatch
Published By: VMware AirWatch     Published Date: Jul 19, 2017
Workspace™ ONE™ is VMware’s digital workspace solution, designed to give access to any application from any type of device under automated and granular policy control. VMware was one of the first adopters of Workspace ONE, deploying across its full user population in early-to mid 2016. This white paper describes the objectives that drove VMware’s decisions of how and when to deploy, plus an overview of the business results we’ve achieved so far.
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VMware AirWatch
Published By: VMware AirWatch     Published Date: Jul 19, 2017
Workspace™ ONE™ is VMware’s digital workspace solution, designed to give access to any application from any type of device under automated and granular policy control. VMware was one of the first adopters of Workspace ONE, deploying across its full user population in early-to mid 2016. This white paper describes the objectives that drove VMware’s decisions of how and when to deploy, plus an overview of the business results we’ve achieved so far.
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VMware AirWatch
Published By: Lenovo and Intel®     Published Date: Apr 28, 2017
ThinkCentre Tiny: Robust, flexible computing, where and when it matters We all love laptops, tablets, and mobile devices; but, sometimes you need a powerful desktop that still fits neatly in small, awkward, or even non-traditional spaces. Enter Tiny. In this eBook, we dive into the diverse settings where Tiny has proven to be the better fit. Get the eBook now!
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lenovo, flexible computing, thinkcentre, thinkcentre tiny, powerful desktop, evolving workspaces, integrated productivity
    
Lenovo and Intel®
Published By: Lenovo and Intel®     Published Date: Apr 28, 2017
ThinkCentre Tiny: Robust, flexible computing, where and when it matters for Higher Education We all love laptops, tablets, and mobile devices; but, sometimes Higher Education needs a powerful desktop that fits neatly in small, awkward, or even non-traditional spaces. Enter Tiny. In this eBook, we dive into the diverse settings where Tiny has proven to be the better fit. Get the eBook now.
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lenovo, higher education, thinkcentre, digital classroom, classroom technology, flexible computing
    
Lenovo and Intel®
Published By: Lenovo and Intel     Published Date: Jan 19, 2017
We all love laptops, tablets, and mobile devices; but, sometimes you need a powerful desktop that still fits neatly in small, awkward, or even non-traditional spaces. Enter Tiny. In this eBook, we dive into the diverse settings where Tiny has proven to be the better fit. Get the eBook now.
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Lenovo and Intel
Published By: Dialpad     Published Date: Apr 19, 2016
Workplace expectations are changing and companies are ditching outdated technology in favor of flexible, cloud-based services, freeing their employees to work from anywhere. From modern office spaces to popular business tools, this eBook breaks down the top trends of the workplace revolution, including: 1. The age of Millennial workers 2. Modern workspaces 3. Improving employee productivity and satisfaction 4. The rise of remote work
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communication, internet, network management, best practices, business intelligence, business management, mobile, productivity
    
Dialpad
Published By: Pega     Published Date: May 25, 2016
The customer experience is critical in today’s fast-paced, demanding world. With so many options at the buyer’s fingertips and the rise of social sharing media, one bad customer experience can haunt an organization. According to” The Forrester Wave™: Dynamic Case Management, Q1 2016” report, in order to improve customer experience, firms must tackle the incident process through smart handling of exceptions, applying analytics for context, and offering real-time and mobile interaction. Here is where dynamic case management (DCM) can be a competitive advantage and Forrester identified 14 of the most significant vendors across 21 criteria in this space with Pegasystems among vendors who lead the pack. Download this Forrester Wave report to see the full 21-criteria evaluation of the dynamic case management (DCM) market and gain insight into the 14 most significant software vendors in order to help enterprise architecture (EA) professi
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case management, forrester, dynamics, enterprise, software outsourcing
    
Pega
Published By: Pega     Published Date: May 25, 2016
Customer insights professionals face the challenging task of delivering contextually relevant experiences across the customer life cycle. They need to work with their business technology counterparts to integrate enterprise marketing technologies that manage customer data, provide real-time analytics and insights, and automate cross-channel interactions. Here is where Real-Time Interaction Management (RTIM) is critical, according to The Forrester Wave™: Real-Time Interaction Management, Q3 2015 report, which identified the 11 most significant technology providers in this space across 35 criteria. Forrester defines RTIM as “Enterprise marketing technology that delivers contextually relevant experiences, value, and utility at the appropriate moment in the customer life cycle via preferred customer touchpoints,” and identifies Pegasystems as one a leader in this very diversified pack. Download this Forrester Wave report to
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interaction management, business technology, enterprise, forrester, best practices, pegasystems, open source, software outsourcing
    
Pega
Published By: Dell     Published Date: Jul 08, 2016
Today’s enterprise leaders are looking for a way to make apps run faster, IT management cheaper, and provisioning easier. The advent of hyper-converged software (HCS) has meant that organizations can now get much more out of their hardware than ever before. New data center options are emerging that save time, space and money — creating an industry pivot and a new focus on hyper-converged infrastructure (HCI).
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enterprise, best practices, technology, data center, hyper converged software, application, distributed computing, business technology
    
Dell
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