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user satisfaction

Results 26 - 50 of 53Sort Results By: Published Date | Title | Company Name
Published By: Riverbed     Published Date: Feb 26, 2015
Use this Buyer’s Guide to identify the capabilities that will help you increase end-user satisfaction through a better quality of service.
Tags : 
performance management, quality service, network performance, application performance, vendor profile, network performance management
    
Riverbed
Published By: Riverbed     Published Date: Feb 26, 2015
In this report, we'll look at the challenges that businesses are facing when it comes to understanding network and application performance, and how the lack of network information can lead to bad performance, low user satisfaction, compliance issues and costly downtime.
Tags : 
automation, network performance, application performance, compliance issues, network management, automated configuration, modern enterprise, network performance management, software compliance
    
Riverbed
Published By: Possible EMC     Published Date: Dec 22, 2014
IT infrastructure is the backbone of today's modern business. Find out how Vblock System implementations sped deployments, simplified operations, improved business-support agility, saved money, and freed staff to launch new applications, extend services, and improve user/customer satisfaction.
Tags : 
it infrastructure, deployments, simplified operations, user/customer satisfaction, it management
    
Possible EMC
Published By: EMC Corporation     Published Date: Dec 19, 2014
IT infrastructure is the backbone of today's modern business. Find out how Vblock System implementations sped deployments, simplified operations, improved business-support agility, saved money, and freed staff to launch new applications, extend services, and improve user/customer satisfaction.
Tags : 
it infrastructure, deployments, simplified operations, user/customer satisfaction, it management
    
EMC Corporation
Published By: Riverbed     Published Date: Aug 19, 2014
Over the past nine years, WAN optimization has transformed from a point-product that solved isolated problems into a strategic cornerstone for application delivery. New acceleration capabilities boost user productivity and satisfaction while reducing time to market. WAN optimization can now be more flexibly integrated into environments to accelerate diverse traffic types, and it includes functionality such as inbound QoS, network performance visibility, and application-intelligent control.
Tags : 
wan optimization, benefit, flexibility, network performance, user productivity, networking
    
Riverbed
Published By: BMC Software     Published Date: Aug 18, 2014
"“Exploring Business and IT Friction: Myths and Realities,” outlines key issues that cause friction between business users and IT, such as: • Gaps in customer satisfaction and the perceived value of services • Inadequate IT support, which decreases productivity and revenue • Lack of communication and ownership in how business users and IT work together to identify service levels and technology needs See what 900 business and IT professionals had to say and get recommendations for change. strategy."
Tags : 
customer satisfaction, it support, communication, business users, it management
    
BMC Software
Published By: BMC Software     Published Date: May 19, 2014
What happens when you take best practices for IT service management (ITSM), add technology to support those practices, and then throw social media into the mix? BMC explores how best-in-class organizations are leveraging these to drive user satisfaction and organizational success. Download the white paper now.
Tags : 
it service management, service desk, help desk, saas help desk, cloud help desk, networking, it management
    
BMC Software
Published By: Dell Software     Published Date: May 02, 2014
These interviews with three Foglight customers underscore UEM’s diverse appeal, its essential values to IT, and Foglight’s proven versatility in supporting the multiple faces of UEM.
Tags : 
dell, dell software, foglight, dell foglight, user experience management, user experience, customer service, customer satisfaction, application support, apm, productivity
    
Dell Software
Published By: BMC Software     Published Date: Jan 31, 2014
“Exploring Business and IT Friction: Myths and Realities,” outlines key issues that cause friction between business users and IT, such as: • Gaps in customer satisfaction and the perceived value of services • Inadequate IT support, which decreases productivity and revenue • Lack of communication and ownership in how business users and IT work together to identify service levels and technology needs See what 900 business and IT professionals had to say and get recommendations for change.
Tags : 
bmc, cosumerized technology, cloud technology, mobile technology, social technology, customer-first, modernized work processes, social-enabled enterprise applications, internal customers, gartner, itssm, saas, itrpm, it service support management tools, cloud-based, customer experience, consumerization, it management, knowledge management, enterprise applications
    
BMC Software
Published By: BMC Software     Published Date: Jan 31, 2014
What happens when you take best practices for IT service management (ITSM), add technology to support those practices, and then throw social media into the mix? BMC explores how best-in-class organizations are leveraging these to drive user satisfaction and organizational success.
Tags : 
it service management, service desk, help desk, saas help desk, cloud help desk, bmc, networking, it management, knowledge management, enterprise applications, business technology, cloud computing, mobile device management, infrastructure management
    
BMC Software
Published By: AppNeta     Published Date: Oct 28, 2013
Performance for end users is the metric by which most businesses judge their web applications’ performance: is the responsiveness of the application an asset or a liability to the business? Studies show that users are growing more and more demanding, while average page-loads are getting bigger and bigger. Combine that with frequent releases and cross-business updates, and pretty soon the optimization job is never quite done.
Tags : 
appneta, application performance, rum, real user monitoring, synthetic monitoring, optimization, application performance management, apm, application operations, synthetic transaction monitoring, javascript, css, ajax, infastructure monitoring, transaction tracing, customer satisfaction, productivity, business technology
    
AppNeta
Published By: BMC Software     Published Date: Oct 21, 2013
What happens when you take best practices for IT service management (ITSM), add technology to support those practices, and then throw social media into the mix? BMC explores how best-in-class organizations are leveraging these to drive user satisfaction and organizational success.
Tags : 
bmc software, bmc, it management, service management, itsm, itil, knowledge management, social media, internet library, service desk, project management, cloud computing, infrastructure
    
BMC Software
Published By: BMC Software     Published Date: Oct 21, 2013
The adoption of cloud-based solutions demands that the business take a look at the skills needed for success. BMC explores how the right IT Service Management approach can drive user satisfaction and organizational success.
Tags : 
bmc, bmc software, cloud computing, cloud service, service management, it agility, software compliance, infrastructure
    
BMC Software
Published By: Enterprise Mobile     Published Date: Sep 30, 2013
Creating a BYOD policy helps to minimize frustration and risk as you take advantage of cost savings. With a BYOD policy in place, you’ll be able to confidently move forward with your own BYOD program, staying at the forefront of mobility trends and fostering improved productivity and user satisfaction. Using a short template can help you identify the key elements that your policy should include. The more policy elements you’re able to cover in the template and the more elements you add on your own, the easier it will be to create the final, formal BYOD policy.
Tags : 
mobility-as-a service, managed mobility services, byod, bring-your-own-device, enterprise mobile, mobility, enterprise mobility, mobile strategy, mobile security, mobile management, device management, enterprise mobile devices
    
Enterprise Mobile
Published By: ServiceNow     Published Date: Jul 12, 2013
"Learn how savvy enterprises, like Tickets.com, Verisign and Omnicare, use ServiceNow as a platform to enable business users to rapidly create applications with IT’s full guidance and support. During this webinar, you will discover how ServiceNow is enabling organizations to increase their competitive agility, user satisfaction and productivity, all while enhancing IT's value to the business."
Tags : 
servicenow, automation platform, service automation platform, webinar, it management, platforms, data management, .net, business technology
    
ServiceNow
Published By: BMC Software     Published Date: Jun 25, 2013
Large gaps and loss of productivity challenge the value, agility and cost of IT across the globe. “Exploring Business and IT Friction: Myths and Realities,” outlines key issues that cause friction between business users and IT, such as: • Gaps in customer satisfaction and the perceived value of services • Inadequate IT support, which decreases productivity and revenue • Lack of communication and ownership in how business users and IT work together to identify service levels and technology needs See what 900 business and IT professionals had to say and get recommendations for change.
Tags : 
bmc, productivity, it support, customer satisfaction, technology, it management, enterprise applications, data management, business technology
    
BMC Software
Published By: Citrix NetScaler     Published Date: May 06, 2013
The ability to observe, diagnose, and subsequently improve the performance of business-critical applications is essential to ensuring a positive user experience and maintaining the highest levels of employee productivity and customer satisfaction. The challenge of establishing an effective application visibility and control function is only growing, as trends such as mobility, virtualization, and cloud computing fundamentally alter datacenter and application architectures. With NetScaler Insight Center enterprises get: • Unparalleled application visibility and invaluable operational intelligence; • Increased operational efficiency, as troubleshooting and capacity planning efforts are greatly simplified; • An optimized user experience that drives greater employee productivity and customer satisfaction; • Increased assurance that governing SLAs will always be met; and, • Reduced total cost of ownership, based on having a low-cost, low-impact solution—particularly compared to traditional
Tags : 
application visibility, netscaler insight center, optimized user experience, low cost, citrix, knowledge management, enterprise applications
    
Citrix NetScaler
Published By: ServiceNow     Published Date: Apr 19, 2013
Learn how savvy enterprises, like Tickets.com, Verisign and Omnicare, use ServiceNow as a platform to enable business users to rapidly create applications with IT’s full guidance and support. During this webinar, you will discover how ServiceNow is enabling organizations to increase their competitive agility, user satisfaction and productivity, all while enhancing IT's value to the business.
Tags : 
automation, platform, applications, competitive agility, productivity, user experience
    
ServiceNow
Published By: Mimecast     Published Date: Apr 04, 2013
User Satisfaction in Cloud-Based E-mail Management with Mimecast
Tags : 
saas, cloud, email, email management, email provider, anti spam, anti spyware, anti virus, cloud computing
    
Mimecast
Published By: YouSendIt     Published Date: Oct 26, 2011
Mail server management is a balancing act between server performance and user satisfaction. In this white paper from Osterman Research, find out how to improve mail server performance and boost user productivity by integrating a secure, cloud-based file sharing solution into your Microsoft Exchange migration. In addition, learn why integration plays a key role, and how choosing a solution that works seamlessly with Outlook can support how users want to communicate, while reducing the burden on IT. The Osterman white paper is offered courtesy of YouSendIt, the first business content collaboration service to offer an integrated approach for sending, sharing and signing documents online. Download the white paper.
Tags : 
yousendit, technology, email, exchange, windows. osterman research, service management
    
YouSendIt
Published By: Virtela Communications, Inc.     Published Date: Oct 12, 2011
Find out how companies have deployed remote access SSL VPNs to increase remote user satisfaction, improve accessibility to corporate resources, support business continuity planning, and reduce overall implementation and ongoing management costs. The white paper also covers how cloud-based SSL VPN services address high availability requirements, support unforeseen spikes in activity and optimize network performance. Lastly, learn how a single SSL VPN platform can support all your mobile access, telecommuting and partner extranet requirements to improve your ROI.
Tags : 
virtela, healthcare, remote user satisfaction, roi
    
Virtela Communications, Inc.
Published By: Texas Memory Systems     Published Date: Aug 18, 2011
Companies who have implemented solid state disks make better use of server infrastructure, support concurrent user loads and improve user satisfaction
Tags : 
texas memory systems, tms, storage, speed, infrastructure, load, sql solutions, flash, ram, design, yssytems, oracle, flash, ram, oracle solutions, sql, network architecture, network management, network performance, network performance management
    
Texas Memory Systems
Published By: CA Service Assurance     Published Date: May 23, 2011
IDG Research Services recently conducted a study via the CIO Forum on LinkedIn. The results found that CIOs and IT leaders recognize the business impact of web application performance. It's all about the end user: ensuring customer satisfaction, increasing employee productivity, and lowering IT costs.
Tags : 
web application performance, cio, end user, idg research services, linkedin, it leaders, ca technologies, customer satisfaction, employee productivity, it cost, productivity
    
CA Service Assurance
Published By: CA Service Assurance     Published Date: May 08, 2011
While the rise of web-enabled applications and the zero latency customers expect from them has driven many enterprises to adopt performance management solutions, they are finding that basic understanding of how their overall user populations are being served is simply not enough.
Tags : 
application experience, application delivery, customer app experience, user satisfaction, quality assurance, service management
    
CA Service Assurance
Published By: Bazaarvoice     Published Date: Jan 26, 2011
In our second annual marketing survey, we surveyed CMOs in The CMO Club about their use,expectations, and measurement of social media, then compared the results to the previous year's survey. In short, 2009 marked the year CMOs embraced social media marketing but struggled to tie their strategies to the bottom line. Many evaluated engagement metrics created from social media- such as the number of click-throughs to the website or number of fans or followers - instead of evaluating business metrics like revenues and conversion. In 2009, CMOs aspired to tie social to the bottom line.
Tags : 
bazaarvoice, social marketing, ctr, engagement, crm, customer service, word-of-mouth, ugc, user generated content, brand loyalty, rss, customer satisfaction
    
Bazaarvoice
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