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information access

Results 1 - 25 of 199Sort Results By: Published Date | Title | Company Name
Published By: 8x8 Inc.     Published Date: Aug 09, 2017
Do you know what happens when a customer connects with your contact center? Not just the way in which he or she is routed to an agent, or the information accessed during the interaction— but what really happens in the conversation that makes the encounter an exceptional one? Do you have any insight into how your agent responded to that individual user, or a way to proactively ensure that other prospects and customers on any channel can have a consistent and positive experience? Are you leveraging all employees in your organization who have a stake in the customer experience, either directly or because their job influences the process? Do you feel confident that you have every metric at your disposal to make the best business decisions? Download now to learn more!
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modern customer, contact center, customer engagement, branding
    
8x8 Inc.
Published By: Acronis EMEA     Published Date: May 19, 2015
This paper provides information on how Acronis Access Advanced enables enterprise IT to provide their users using any device to securely access, sync and share corporate content while maintaining control over security and compliance.
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security, security content, mobile enterprise, mobility, acronis, acronis access advanced, security access, compliance, share corporate content, sync, enterprise security, acronis access advanced solution, access control, application security, pci compliance, mobile device management
    
Acronis EMEA
Published By: Adobe     Published Date: Sep 20, 2016
With a world of information and accessibility in their pockets, customers can engage with a brand whenever and wherever they want. This flexibility has made mobile technology an essential part of the way both customers and businesses interact. And to deliver experiences that feel personal and intimate, your plan needs to account for a critical building block to any relationship: trust. Read Circles of Trust: Use Mobile to Engage Better, to understand how you can leverage trust to deliver a better customer experience. Read the white paper to learn: • The four major circles of trust as a fresh approach to successful customer experience • The seven steps to effective optimization • The 3 C’s of mobile marketing • The steps for developing a mobile optimization plan across your organization
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adobe, mobile, data driven marketing, marketing, marketer, emerging marketing, marketing research, traditional marketing
    
Adobe
Published By: Adobe     Published Date: Mar 03, 2017
With a world of information and accessibility in their pockets, customers can engage with a brand whenever and wherever they want. This flexibility has made mobile technology an essential part of the way both customers and businesses interact. And to deliver experiences that feel personal and intimate, your plan needs to account for a critical building block to any relationship: trust. Read Circles of Trust: Use Mobile to Engage Better, to understand how you can leverage trust to deliver a better customer experience. Read the white paper to learn: • The four major circles of trust as a fresh approach to successful customer experience • The seven steps to effective optimization • The 3 C’s of mobile marketing • The steps for developing a mobile optimization plan across your organization
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mobile engagement, branding, mobile marketing, mobile optimization
    
Adobe
Published By: Akamai Technologies     Published Date: Feb 23, 2017
Microsoft’s SharePoint Platform is used by tens of thousands of enterprises worldwide to share information with employees and third parties. Many of these users access Sharepoint remotely, which is cumbersome and put the enterprise at risk. Read this paper to learn three reasons why IT needs a new approach to third-party access to Sharepoint.
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third-party, access, sharepoint, platform, remote, enterprise
    
Akamai Technologies
Published By: Akamai Technologies     Published Date: May 05, 2017
Web applications are valuable tools for businesses of all sizes. These applications enable businesses to communicate with customers, prospects, employees, partners, and other information technology (IT) systems. By definition, web applications must be open, interactive, and accessible at all times.. This report, authored by Frost & Sullivan analysts, takes a comprehensive look at the current Web Application Firewall (WAF) vendor landscape and analyzes the current web application threat landscape and how vendors will scale to face it.
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web applications, waf, ips
    
Akamai Technologies
Published By: Akamai Technologies Australia     Published Date: Feb 07, 2018
Websites provide online businesses with an unprecedented level of contact with customers and end users. However, they also place business information where it can be easily accessed by third parties – often using automated tools known as “bots”. For many organizations, bots represent up to 50% or more of their overall website traffic, from good bots engaged in essential business tasks to bad bots conducting fraudulent activities. Regardless of business impact, bot traffic can reduce website performance for legitimate users and increase IT costs. Organizations need a flexible framework to better manage their interaction with different categories of bots and the impact that bots have on their business and IT infrastructure.
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Akamai Technologies Australia
Published By: Akamai Technologies Australia     Published Date: Feb 08, 2018
Websites provide online businesses with an unprecedented level of contact with customers and end users. However, they also place business information where it can be easily accessed by third parties – often using automated tools known as “bots”. For many organizations, bots represent up to 50% or more of their overall website traffic, from good bots engaged in essential business tasks to bad bots conducting fraudulent activities. Regardless of business impact, bot traffic can reduce website performance for legitimate users and increase IT costs. Organizations need a flexible framework to better manage their interaction with different categories of bots and the impact that bots have on their business and IT infrastructure.
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control, visibility, customer, financial risk, web fraud, bots, infrastructure
    
Akamai Technologies Australia
Published By: AlienVault     Published Date: Mar 30, 2016
Given that Point of Sale (POS) systems are used to transmit debit and credit card information in retail transactions, it's no wonder they are a desirable target for attackers. In this white paper, you'll learn about some of the common types of POS malware, how they work and best practices for protecting cardholder data. Topics covered in this white paper include: • Common types of POS malware and how they work • How attackers exfiltrate data from POS systems once they gain access • POS security techniques to protect payment card data Download your copy today to learn how to effectively detect and respond to POS malware threats.
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AlienVault
Published By: AlienVault     Published Date: Mar 30, 2016
The public demands accountability for data breaches involving systems that include personally identifiable information (PII) and expects that all educational institutions will have the same levels of security that Fortune 500 companies do. However, most educational institutions have fewer IT security resources than their larger enterprise counterparts, yet they face the same threats from attackers. Fortunately, there are solutions. This whitepaper by SANS instructor Jake Williams walks through an example of a typical breach in an education organization, highlighting common ways attackers gain access to a network and practical steps to reduce risk. Download this whitepaper to learn: • Common security gaps that make educational institutions vulnerable to attack • Practical security controls that won't break the bank • Key questions to evaluate security vendors • A checklist summarizing steps you should take now to improve security
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AlienVault
Published By: Aprimo, Inc.     Published Date: Dec 23, 2008
Aprimo manages the financial aspects of your marketing process and captures information about each marketing project, which facilitates Sarbanes-Oxley compliance. It puts into place detailed procedures to manage access rights, to create and document business rules that apply to marketing projects and to ensure appropriate review and approval.
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aprimo, marketing process, financial control, digital asset management, data management, knowledge management, sarbanes oxley compliance, service management
    
Aprimo, Inc.
Published By: ASG Software Solutions     Published Date: Jul 20, 2009
Managing service delivery in todayís complex and dynamic business environments demands new and different approaches from IT. The explosive growth and the rate of change of information has brought particularly daunting challenges for IT that have contributed to incredibly complex underlying infrastructures. To get a true picture of all of the components necessary to support an IT or Business Service, you must access and bring together data that resides in disparate data silos throughout the enterprise.
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asg, sla, cmdb, bsm, metadata, itsm, metacmdb, lob, ecommerce, bpm, workflow, itil, cmdmdb, service optimization
    
ASG Software Solutions
Published By: Attivio     Published Date: Apr 07, 2010
In this paper, well known data management authority Mark Albala proposes replacing the reliance on data models as the fixed navigation scheme used for storing, reporting and analyzing information with a new unified information access capability that enables more agile, insightful and pro-active decisions.
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attivio, post-discovery intelligent application, analytic information delivery, business intelligence, enterprise applications, executive information systems, eis
    
Attivio
Published By: Attivio     Published Date: Apr 07, 2010
The wealth and volume of content and data, including new applications and data sources, cloud computing, SaaS, email, SharePoint and public content, have made information integration more important than ever.
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attivio, unified information access, voc, voice of the customer, customer service, crm
    
Attivio
Published By: Attivio     Published Date: Aug 20, 2010
Current methods for accessing complex, distributed information delay decisions and, even worse, provide incomplete insight. This paper details the impact of Unified Information Access (UIA) in improving the agility of information-driven business processes by bridging information silos to unite content and data in one index to power solutions and applications that offer more complete insight.
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attivio, data warehouse, unified information, data, content, unstructured content, integration, clob, blob
    
Attivio
Published By: Auth0     Published Date: May 12, 2016
HIPAA is the Health Insurance Portability and Accountability Act. It’s the legislation that makes sure your protected health information (PHI) is kept private and kept secure. It covers how healthcare providers and associated businesses should keep handle your data and protect your health information, and provides the standards needed to ensure PHI data stored, handled, and accessed correctly at all times.
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auth0, hipaa, compliance, health insurance, legislation, business technology
    
Auth0
Published By: Aveksa     Published Date: Dec 07, 2007
Every large enterprise has employees who need some level of access to its critical information resources, and many also provide a wide variety of types and levels of access to contractors, partners, vendors, and customers. Each of these points of access represents a source of potential business and compliance risk.
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access control, access certification, compliant, certification, rules, compliance, governance, risk management, rbac, iam, identity management, access management, identity & access management, identity and access management, aveksa, authentication
    
Aveksa
Published By: Aveksa     Published Date: Feb 04, 2008
User access-related business risk comprises a broad array of potentially damaging events that may be caused or made possible by inadequate governance of access to an enterprise’s information assets. Such events range from relatively minor policy and compliance violations to disastrous business losses.  The stakes involved in access-related risk have risen dramatically in recent years as organizations have become thoroughly operationalized by technology.
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access control, user access, access, permissions, risk, risk management, compliance, governance, aveksa
    
Aveksa
Published By: Aventail     Published Date: Aug 21, 2009
In this white paper mobility expert Peter Rysavy discusses how Aventail SSL VPNs provide one secure gateway for access from any device, ensuring only authorized users get access to resources. And, with access that's optimized for specific device types, users only see information that's relevant to them at the time of access.
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ssl, vpn, encryption, secure remote access, ssl vpn, secure mobile, mobile workers, secure mobile device, network security, aventail
    
Aventail
Published By: bigtincan     Published Date: Oct 10, 2014
These days, business productivity depends largely on the ability to securely access and interact with a wide range of information over mobile devices, such as tablets and smartphones. From sales executives to field technicians, the demand for accessing corporate content securely on mobile devices is growing exponentially. In the past, implementing security measures to protect corporate content has involved VPNs, intranets, firewalls and passwords. However the increasing uptake of mobile devices in corporate settings means security measures must be implemented over a plethora of networks and devices. bigtincan has created a powerful solution with BigTinCan hub. An application for mobile devices, it allows for the distribution, management and governance of a range of content, including documents and rich media content, with enterprise-grade security.
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mobile apps, mobile content, mobile security, corporate content, emerging marketing, marketing research
    
bigtincan
Published By: Bitium     Published Date: Dec 09, 2013
As enterprises large and small shift their information to the cloud, an explosion of SaaS tools are making it easier than ever for employees to collaborate and innovate. Much of this sharing is being done across time zones and physical locations, by workers who are telecommuting, working in shared or public spaces, and from open networks. Information is stored on central, third-party servers that are accessible across the company and the world by anyone with an internet connection. As a result, online security is increasingly being pushed to the forefront as a major corporate expense. Yet, 89% of the global information workforce lack clarity on how security applies to the cloud. “Data is suddenly everywhere, and so are the number of people, access points and administrators who can control – or worse, copy – the data." Please download the white paper to learn more.
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single sign on, sso, identity as a service, idaas, access and identity management, identity access management, password management, password manager, networking, it management, wireless, knowledge management, enterprise applications, access control, phishing, software compliance, business technology, cloud computing
    
Bitium
Published By: BlackBerry     Published Date: Apr 13, 2010
The BlackBerry Enterprise Server Express is designed to be a secure, centralized link between an organization's wireless network, communications software, applications, and BlackBerry devices. The BlackBerry Enterprise Server Express integrates with your organization's existing infrastructure, which can include messaging software, calendar and contact information, wireless Internet and intranet access, and custom applications, to provide BlackBerry device users with mobile access to your organization's resources. You can install the BlackBerry Enterprise Server Express on the same server as Microsoft Exchange or Windows Small Business Server, or you can install the BlackBerry Enterprise Server Express on a separate server.
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blackberry, server express, microsoft exchange, v5.0.1, administration guide, mobile applications, cio, pim, voip, smartphones, it communication, microsoft exchange, mobile device management, mobile device management software, mobile workers, remote computing, wireless applications software, wireless computing
    
BlackBerry
Published By: BlackBerry     Published Date: Apr 13, 2010
The BlackBerry Enterprise Server is designed to be a secure, centralized link between an organization's wireless network, communications software, applications, and BlackBerry devices. The BlackBerry Enterprise Server integrates with your organization's existing infrastructure, which can include messaging and collaboration software, calendar and contact information, wireless Internet and intranet access, and custom applications, to provide BlackBerry device users with mobile access to your organization's resources.
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blackberry, mobile applications, enterprise server, planning guide, aes, des, cio, pim, voip, smartphones, it communication, microsoft exchange, mobile device management, mobile device management software, mobile workers, remote computing, wireless applications software, wireless computing
    
BlackBerry
Published By: BlackBerry     Published Date: Apr 13, 2010
The BlackBerry Enterprise Server is designed to be a secure, centralized link between an organization's wireless network, communications software, applications, and BlackBerry devices. The BlackBerry Enterprise Server integrates with your organization's existing infrastructure, which can include messaging and collaboration software, calendar and contact information, wireless Internet and intranet access, and custom applications, to provide BlackBerry device users with mobile access to your organization's resources.
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blackberry, enterprise server, desktop manager, communications software, rim, microsoft exchange, mobile device management, mobile device management software, mobile workers, remote computing, wireless applications software, wireless computing
    
BlackBerry
Published By: BlackBerry Cylance     Published Date: Jul 02, 2018
Forrester Consulting was commissioned to conduct a Total Economic Impact™ (TEI) study to examine the potential return on investment (ROI) enterprises may realize by deploying Cylance's advanced threat protection solution, CylancePROTECT®, and its deployment and configuration services, ThreatZero™. The study aims to provide readers with a framework to evaluate the potential financial impact of CylancePROTECT and ThreatZero on their organizations, which will improve customer success with advanced cybersecurity and antivirus protection solutions. To better understand the benefits, costs, and risks associated with an investment in Cylance, Forrester interviewed the Chief Information Security Officer for a Large State County Government, who has used the solutions for over a year. Cylance provides a new-generation, predictive, cybersecurity, and malware prevention solution that leverages artificial intelligence to prevent malware from executing on endpoints in real time. This is usually implemented with ThreatZero, which is a continuous professional service program rendered by Cylance for users of CylancePROTECT. ThreatZero guides through the planning, implementation, integration, and ongoing optimization of the solution. This often includes end user education, training, and support to totally eliminate endpoint threats and incidents. With CylancePROTECT and ThreatZero, the organization was able to reduce security breaches to almost zero, catching malware before it ever gained access to public records. Relative to their previous endpoint protection, this significantly reduced costs from remediation/reimaging and incidence response. Additionally, IT and security employees’ productivity were boosted. Read more in the full TEI report.
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economic, cylance, roi, enterprises
    
BlackBerry Cylance
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