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maturity model

Results 1 - 25 of 62Sort Results By: Published Date | Title | Company Name
Published By: Zaloni     Published Date: Apr 23, 2019
Although data and analytics are highlighted throughout the popular press as well as in trade publications, too many managers think the value of this data processing is limited to a few numerically intensive fields such as science and finance. In fact, big data and the insights that emerge from analyzing it will transform every industry, from “precision farming” to manufacturing and construction. Governments must also be alert to the value of data and analytics as the enabler for smart cities. Institutions that master available data will leap ahead of their less statistically adept competitors through many advantages: finding hidden opportunities for efficiency, using data to become more responsive to clients, and developing entirely new and unanticipated product lines. The average time spent by most companies on the S&P 500 Index has decreased from an average of 60 to 70 years to only 22 years. There are winners and losers in the changes that come with the evolution of both technology
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Zaloni
Published By: SAS     Published Date: Apr 10, 2019
Durante bastante tiempo, la Inteligencia Artificial ha tenido un atractivo para mejorar los procesos, aumentar la productividad y generar impactos de primera y última generación en las organizaciones. Los avances en datos y analítica han permitido a los primeros en adoptar la IA a nivel mundial en todas las industrias a crecer más allá de los experimentos y los éxitos rápidos, así como a proporcionar ejemplos de éxito con esta tecnología.
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SAS
Published By: Ahead     Published Date: Mar 20, 2019
AppDynamics features a robust Application Performance Monitoring (APM) solution, enabling transaction-level performance tracking, application mapping, dynamic baselining and code-level diagnostics.
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Ahead
Published By: CrowdStrike     Published Date: Nov 28, 2018
As damaging breaches continue to occur, more organizations are considering endpoint detection and response (EDR) solutions to address the incidents that aren't being handled adequately by their existing defenses. However, EDR solutions come in a wide variety of implementations and can vary significantly in scope and efficacy — choosing the best solution can be challenging. This white paper, “Endpoint Detection and Response: Automatic Protection Against Advanced Threats,” explains the importance of EDR, and describes how various approaches to EDR differ, providing guidance that can help you choose the product that's right for your organization. Read this white paper to learn: • What makes EDR such a valuable addition to an organization's security arsenal and why finding the right approach is critical • How the “EDR maturity model” can help you accurately evaluate vendor claims and choose the solution that best fits your organization’s needs • How the CrowdStrike® EDR solution empowers
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CrowdStrike
Published By: Tricentis     Published Date: Nov 15, 2018
The following maturity model is designed to help you assess your team’s progress on the journey to BDD maturity. This guide will give you a framework for understanding where your team is now on the road to BDD maturity and help you chart a direct course for taking it to the next level. The transition to BDD often comes with significant bumps in the road, but in our experience it is well worth the effort. Teams with mature BDD practices report higher levels of collaboration across functions and also tend to be more advanced in their DevOps release processes. By shifting testing left with BDD, these teams are delivering faster without sacrificing quality. By downloading this ebook, you will learn: o Five BDD maturity levels based on the adoption patterns we’ve seen among our user base and the industry at large o Strategies for achieving the significant process changes that BDD requires, both within and outside the QA team o Where your team is today and the milestones that will get you
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Tricentis
Published By: ServiceNow     Published Date: Sep 18, 2018
Where are you on the journey to performance analytics excellence? Almost all businesses use some form of analytics, but many are still not applying them to measure performance against quantifiable goals. Use this maturity model to see how far you’ve come on the path to performance analytics—and how far you need to go. No matter where you’re starting from, there’s a path to performance analytics. Discover how ServiceNow Performance Analytics could benefit your business by downloading this eBook.
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performance, analytics, servicenow
    
ServiceNow
Published By: CA Technologies     Published Date: Jun 01, 2018
Challenge Understanding, managing and containing risk has become a critical factor for many organizations as they plot their hybrid architecture strategy. Access by an expanding array of privileged identities looms large as a risk concern once organizations look beyond tactically using cloud services for cost and agility efficiencies. Existing approaches developed for static infrastructure can address initial risk concerns, but fall short in providing consistent policy enforcement and continuous visibility for dynamic, distributed infrastructure. Opportunity Multiple elements factor into how effectively an enterprise can embrace automation and advance the maturity of their transformation. However, security tools are central to enabling a structured and measured approach to managing critical access risks at each stage of the maturity model journey. With the right privileged access platform and set of tools, enterprises can progressively automate and scale access management to align risk
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CA Technologies
Published By: LogMeIn     Published Date: May 18, 2018
In partnership with Forrester Consulting, Bold360 surveyed 468 businesses across industries with the goal of defining a Customer Engagement maturity model that can serve as a blueprint for those organizations considering how to evolve.
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logmein, bold360ai, customer engagement, customer service, business outcomes
    
LogMeIn
Published By: WorkBook from Deltek     Published Date: Apr 26, 2018
Service Performance Insight (SPI Research) is a global research, consulting and training organization dedicated to helping professional services organizations (PSOs) make quantum improvements in productivity and profit. In 2007, SPI developed the PS Maturity Model™ as a strategic planning and management framework. It is now the industry-leading performance improvement tool used by over 20,000 service and project-oriented organizations to chart their course to service excellence.
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professional, services, benchmark, report, productivity, organizations, pso
    
WorkBook from Deltek
Published By: CA Technologies EMEA     Published Date: Apr 10, 2018
Challenge Organizations undergoing digital transformations are dealing with amplified concerns around risk and security, which isn’t surprising. Digital transformation initiatives inevitably result in more points of access to enterprise infrastructure that are outside of existing controls, accessible by a greater number and more diverse set of identities, and proliferated across a distributed and dynamic infrastructure. Opportunity Knowing your privileged users is knowing your risk. Privileged access management tools themselves must be able to support automation in the authorization process and enable scalability through support for both dynamic operations and ephemeral infrastructure. Benefits Better pinpointing attacks exploiting credential theft isn’t simply a question of accumulating more data but involves incorporating better data about privileged user behaviour, which can identify significant changes that represent real risk.
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CA Technologies EMEA
Published By: CA Technologies EMEA     Published Date: Apr 10, 2018
La sfida Come ci si può aspettare, le aziende che intraprendono un percorso di digital transformation devono affrontare maggiori problemi correlati a rischi e sicurezza. Le iniziative di digital transformation aumentano inevitabilmente il numero dei punti di accesso all'infrastruttura aziendale che sfuggono ai controlli esistenti, sono accessibili a un numero superiore di set di identità diversi e proliferano all'interno di un'infrastruttura distribuita e dinamica. L'opportunità Conoscere i propri utenti con privilegi significa conoscere i rischi. Di per sé, gli strumenti di privileged access management devono essere in grado di supportare l'automazione nel processo di autorizzazione e garantire la scalabilità attraverso il supporto di operations dinamiche e infrastrutture effimere, come gli account amministrativi Amazon Web Services (AWS) per le identità umane.
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CA Technologies EMEA
Published By: MicroStrategy     Published Date: Mar 15, 2018
xxx
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MicroStrategy
Published By: Service Now     Published Date: Jan 26, 2018
At the highest level of organizations, a new management directive has emerged to meet the changed nature of customer demands and interactions as well as the need to differentiate within the market. This directive has one goal: providing a differentiated customer service experience. As products become increasingly commoditized, organizations can set themselves apart from their competitors by providing a unique customer service experience that creates a "relationship" based on intangible benefits that their customers will find hard to give up. While this vision is theoretically sound, it requires a significant tactical shift in business thinking and processes. The modern customer's habits and service requirements have changed radically. Meeting these needs challenges many historically held beliefs and practices regarding the customer and modes of interaction.
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Service Now
Published By: ADP     Published Date: Nov 16, 2017
Many businesses invest in analytics technology thinking it’s a silver bullet. But data doesn’t always tell the whole story. You get percentages but not insights. Trends but not necessarily relationships or patterns. Truly impactful workforce analytics has to do more. You have to turn data into insight, and then put it into action. This workbook is designed to help you progress through the workforce analytics maturity model. The first step in the process is to identify where you stand today.
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ADP
Published By: Adobe     Published Date: Oct 25, 2017
Outdated, manual services aren’t just frustrating for citizens, they slow government processes down and increase costs. The Governing Institute recently analyzed how well state governments deliver digital experiences for citizens, employees, and businesses. Read Delivering on the Digital Experiences that Drive Efficiency to learn: • How digital experiences measure up in all 50 states • About our new customer experience maturity model for state governments • Best practices for improving digital processes in your own state
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customer experience, digital government, digital maturity, customer-centric, customer engagement
    
Adobe
Published By: CrowdStrike     Published Date: Oct 23, 2017
As damaging breaches continue to occur, more organizations are considering endpoint detection and response (EDR) solutions to address the incidents that aren't being handled adequately by their existing defenses. However, EDR solutions come in a wide variety of implementations and can vary significantly in scope and efficacy — choosing the best solution can be challenging. This white paper, “Endpoint Detection and Response: Automatic Protection Against Advanced Threats,” explains the importance of EDR, and describes how various approaches to EDR differ, providing guidance that can help you choose the product that's right for your organization. Read this white paper to learn: What makes EDR such a valuable addition to an organization's security arsenal and why finding the right approach is critical How the “EDR maturity model” can help you accurately evaluate vendor claims and choose the solution that best fits your organization’s needs How the CrowdStrike® EDR solution empowers organ
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CrowdStrike
Published By: ServiceNow     Published Date: Oct 11, 2017
Customer service and contact centers are on the front lines representing organizations. Their successful handling of service issues helps deliver on the promise of a great customer experience. To continue meeting the demands of customers — while fulfilling the organizational goal of delivering a differentiated service experience — the modern customer service organization requires a seamlessly integrated front-office to back-office enterprise applications architecture and set of processes. As products and services become more technical in nature — think IoT devices — this interconnectedness is essential. Systems and customer support staff must be informed and enabled through technology to provide a contextualized experience that meets the customer's needs. Consistency across channels, proactive service, knowledge of a customer's past service requirements, technical skills, and rapid assessment and response will be essential requirements for modern customer service, which in turn creates
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ServiceNow
Published By: Looker EMEA     Published Date: Sep 27, 2017
What is your Analytics Maturity? An 'Army of Analysts' can be very powerful. The problem, of course, is that as your organisation scales, and more data requests come in, you’ll constantly be hiring more analysts (and that gets expensive!). Download this infographic to discover what your analytics maturity is, and how to move from an 'Army of Analysts' to a more efficient, scalable model.
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data management, data system, business development, software integration, resource planning, enterprise management, data collection
    
Looker EMEA
Published By: Kofax     Published Date: Aug 24, 2017
Are you ready for the digital revolution? Digital transformation is fundamentally reshaping the way insurers do business. From automated data integration, mobile implementation and analytics, digital transformation spans across your enterprise operations This white paper provides you with the roadmap you need to build a comprehensive enterprise-wide digital transformation plan that makes your insurance organization not only competitive, but differentiated. • Understand the forces behind digital disruption: customers, competitors, costs and compliance • Learn how to map, prioritize and identify opportunities for digital transformation • Leverage a process maturity model to advance your digital position
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digital future, digital revolution, data integration, positioning
    
Kofax
Published By: CA Technologies     Published Date: Aug 22, 2017
Organizations undergoing digital transformations are dealing with amplified concerns around risk and security, which isn’t surprising. Digital transformation initiatives inevitably result in more points of access to enterprise infrastructure that are outside of existing controls, accessible by a greater number and more diverse set of identities, and proliferated across a distributed and dynamic infrastructure.
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CA Technologies
Published By: IBM     Published Date: Jul 26, 2017
Just a few years ago, many organizations turned to private cloud environments to help increase flexibility and control costs—largely because of the immaturity and lack of control within the public cloud environments then available. Today, however, the decision to “go cloud” is less of a binary, and more of a spectrum of choices, spanning different deployment models (public, private and hybrid) and service types, including IaaS, PaaS and SaaS.
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cloud, data protection, security, deployment methods, service types
    
IBM
Published By: CA Technologies     Published Date: Jun 26, 2017
Organizations undergoing digital transformations are dealing with amplified concerns around risk and security, which isn’t surprising. Ensuring visibility and accountability for compliance, security and governance while enabling flexibility for digital transformation requires a fresh and more tightly aligned approach to who—and now what in the form of applications, services, machines and things—are given the keys to the kingdom: privileged access. Read this white paper to understand how the digital transformation journey requires thinking through a clear roadmap that spans multiple years, anticipating near- and long-term requirements from a privileged access management solution and ensuring scope and scale needs at a reasonable cost of ownership through the entire lifecycle.
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CA Technologies
Published By: Intel     Published Date: May 15, 2017
This paper proposes a Service Provider Network Maturity Model — a framework by which Service Providers can prioritize activities, measure their progress, and benchmark against best-in-class developments.
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service providers, prioritization, sdn, nvf, networking
    
Intel
Published By: ServiceNow     Published Date: Feb 24, 2017
At the highest level of organizations, a new management directive has emerged to meet the changed nature of customer demands and interactions as well as the need to differentiate within the market. This directive has one goal: providing a differentiated customer service experience. As products become increasingly commoditized, organizations can set themselves apart from their competitors by providing a unique customer service experience that creates a "relationship" based on intangible benefits that their customers will find hard to give up. While this vision is theoretically sound, it requires a significant tactical shift in business thinking and processes. The modern customer's habits and service requirements have changed radically. Meeting these needs challenges many historically held beliefs and practices regarding the customer and modes of interaction.
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ServiceNow
Published By: Microsoft     Published Date: Feb 02, 2017
Download the Keystone Research whitepaper to see how top performing enterprises use their IT investments to store, process, and use data to make more effective, real-time decisions. Keystone Research, a global economics and data-driven strategy consulting firm, interviewed senior IT and business decision makers at over three hundred businesses to uncover the relationship between Data & Analytics technologies and business performance. This research shows that companies who have developed the most sophisticated Data & Analytics platforms and apply these capabilities as a regular part of their business enjoy operating margins that are eight percentage points higher than lagging organizations. This translates to $100 million in operating profits on average for the more advanced companies in the sample controlling for factors such as company size and industry vertical.
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Microsoft
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