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Results 1 - 25 of 951Sort Results By: Published Date | Title | Company Name
Published By: NICE inContact     Published Date: Oct 21, 2019
NICE inContact has been recognized as a Leader in the new Gartner report:Magic Quadrant for Contact Center as a Service, North Americafor the fifth consecutive year. NICE inContact achieved the highest and furthest overall position for its ability to execute and completeness of vision. There has never been a better time to modernize to a cloud contact center. Make a smart buying decision with new, independent analysis of leading cloud contact center providers, including NICE inContact.The 2019 Gartner Magic Quadrant Report for CCaaS includes a rigorous, independent evaluation of all the leading cloud providers to help you select the right tech partner for your contact center. Download your complimentary copy of the report that includes: • Gartner’s independent evaluation of the Contact Center as a Service market • Why NICE inContact continues to be named a Leader • Vendor strengths and cautions to aid in your buying process NICE inContact has been recognized as a Visionary with the furthest overall placement for Completeness of Vision in 2019 Gartner Magic Quadrant for Contact Center as a Service, Western Europe. The Gartner report states, “A single contact center application supporting all channels offers better support for familiar tools applied across all interaction-handling scenarios, and the ability to leverage a cloud application ecosystem to build out more customer-centric capabilities.”
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NICE inContact
Published By: Salesforce     Published Date: Oct 17, 2019
In this Magic Quadrant, Gartner evaluates the strengths and weaknesses of 18 providers that it considers the most significant in the marketplace and provides readers with a graph (the Magic Quadrant) plotting the vendors based on their ability to execute and their completeness of vision. The graph is divided into four quadrants: niche players, challengers, visionaries, and leaders. At Solutions Review, we’ve read the report and pulled out the key takeaways.
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Salesforce
Published By: Sage     Published Date: Oct 17, 2019
There is a better way for manufacturers, distributors, service providers, and mid-market enterprises to drive their companies forward
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Sage
Published By: Lenovo and Intel     Published Date: Oct 16, 2019
Lenovo has proven our ability to solve challenges faced by higher education and gives you the tools needed to lead the way forward.•Comprehensive portfolio from leading ThinkPadmobility to System X infrastructure•Partnerships with leading service and solutions providers•Deep and comprehensive product security•US headquarters and manufacturingLenovo builds for durability and reliability, ensuring that your IT dollars are always well spent. Our end-to-end solutions can help expand your impact and our comprehensive technology portfolio will empower your institution to invest and innovate with confidence.WHY LENOVO FOR HIGHER EDUCATION
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Lenovo and Intel
Published By: Schneider Electric     Published Date: Oct 11, 2019
Data center designs have become much more safe, reliable, & efficient. However, we must continue to adopt new designs & emerging technologies to stay ahead of the pace of change. In this webinar, Steve Wallage, Managing Director of BroadGroup Consulting, shares his expertise to help global colocation providers: 1. Learn what changes colocation providers can make to adapt to the marketplace 2. Understand the future requirements of hyperscale cloud players 3. Hear of successful projects around the world and why they succeeded
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data center, business growth, schneider electric
    
Schneider Electric
Published By: Engagio     Published Date: Oct 10, 2019
Read the report today! Want to make sure you're investing in the right ABM technology? Research in Action released the Top 20 Global Vendors for ABM in 2019 using their proprietary Vendor Selection Matrix™, and Engagio was the #1 Global winner! Read the report to learn why Engagio placed #1 based on 1,500 customer interviews and Research in Action's independent analysis of each vendor. Read the report to discover: The top 20 global ABM providers and how they measure up How to select the right technology for your ABM needs 5 insights and predictions for ABM by Research in Action
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Engagio
Published By: KPMG     Published Date: Oct 09, 2019
BPO providers’ investment in automation is transforming the way they execute business processes. Could rethinking your BPO contract help drive a similar transformation in your own organisation? Listen to this webinar now to discover: • The current automation trends in BPO – myths and realities • Why you should factor emerging disruptive technology into any new contracts • How to engage the market in a transformational deal • How to contract and price for transformational BPO.
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KPMG
Published By: HERE Technologies     Published Date: Sep 30, 2019
Whenever personal data related to us is anonymized, it has been manipulated in such a way that it can no longer be linked back to us, right? Think again. In the digital era, we do not always blend into the crowd. Location data is part of this equation because our mobility habits are unique to us. Techniques like anonymization offer service providers numerous ways to protect privacy while retaining enough data to be useful - the challenge is finding the right balance. By reading this eBook, you’ll discover critical ways public and private organizations can help protect users’ privacy: Find out why de-identification does not always mean anonymity Understand how privacy by design can be used for standards and product or service creation Discover how gathering just data you need will minimize the privacy impact of collection Find out about new and emerging privacy-enhancing technologies
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HERE Technologies
Published By: Group M_IBM Q4'19     Published Date: Sep 27, 2019
In Forrester's evaluation of the emerging market for conversational computing platforms, we identified the seven most significant providers — Amazon, Google, IBM, Microsoft, Nuance Communications, Oracle, and Rulai — in the category and evaluated them. This report details our findings about how each vendor scored against nine criteria and where they stand in relation to each other. Application developers should use this review to select the right partners for their conversational computing platform needs.
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Group M_IBM Q4'19
Published By: Group M_IBM Q4'19     Published Date: Sep 27, 2019
Delivering personalized customer experience remains the top business challenge for communications service providers (CSPs). Ovum's recently published 2018 ICT Enterprise survey saw almost all CSP IT executives interviewed identify delivering personalized customer experience as one of their three most important business challenges for the next 18 months. This trend emphasizes the high priority CSPs place on how customer relationships are managed. However, several factors have an impact on CSPs' ability to identify and then deliver customers' core needs. These include understanding the data sets they should focus on; collecting, cleansing, and consolidating these data sets; and having the right expertise to mine the data sets.
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Group M_IBM Q4'19
Published By: Oracle     Published Date: Sep 26, 2019
It’s not uncommon to find slick-looking user interfaces, well-run product demos, and exciting sales narratives when evaluating a data management platform (DMP), but don’t let those features distract from the elements needed for day-to-day and long-term strategic success of a DMP. Whether you’re looking to invest in a DMP for the first time or want to switch to a new provider, there are a few crucial factors to consider before signing on the dotted line. Key functionality, architecture, and partnership dynamics are all important factors, but they rarely surface until your team is hands-on and using the platform. Once you dig in, it can quickly become apparent that a shiny interface and smart storytelling are a distraction from what really matters—at this point, it’s often too late. Avoid buyer’s remorse by considering these seven facets of all DMP providers before making your decision.
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Oracle
Published By: Group M_IBM Q4'19     Published Date: Sep 26, 2019
IBM has been named a Leader in Gartner's Magic Quadrant for Data & Analytics Services. According to the report, by 2022, 90% of corporate strategies are expected to view information as a critical enterprise asset, and analytics as an essential competency. Data and analytics service providers can help leaders accelerate and transform their ability to deliver data-driven insights and innovation solutions to businesses. Get complimentary access to Gartner's latest Magic Quadrant report for Data & Analytics Service Providers.
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Group M_IBM Q4'19
Published By: HERE Technologies     Published Date: Sep 26, 2019
Whenever personal data related to us is anonymized, it has been manipulated in such a way that it can no longer be linked back to us, right? Think again. In the digital era, we do not always blend into the crowd. Location data is part of this equation because our mobility habits are unique to us. Techniques like anonymization offer service providers numerous ways to protect privacy while retaining enough data to be useful - the challenge is finding the right balance. By reading this eBook, you’ll discover critical ways public and private organizations can help protect users’ privacy: • Find out why de-identification does not always mean anonymity • Understand how privacy by design can be used for standards and product or service creation • Discover how gathering just data you need will minimize the privacy impact of collection • Find out about new and emerging privacy-enhancing technologies
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HERE Technologies
Published By: Intel     Published Date: Sep 25, 2019
5G services will place greater demands on the network in terms of peak data rates, connection density, and more. Learn how CoSPs are getting ready for 5G and how Intel® architecture is helping accelerate network transformation.
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Intel
Published By: Intel     Published Date: Sep 25, 2019
Distributed cloud architectures will play an important role in Communication Service Providers’ network transformations. The distributed cloud will be made of numerous edge locations, from the customer premises to mobile base stations to central offices, each of which has its benefits and constraints. CSPs will need to consider attributes such as performance, availability, security, integration, and data and traffic volume to optimize the infrastructure for a myriad of workloads. Learn more about Heavy Reading’s survey results on CSPs adopting a distributed cloud strategy and delivering new services in this white paper.
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Intel
Published By: Intel     Published Date: Sep 25, 2019
While NFV remains both technically and business relevant today, many communications service providers (CoSPs) have found implementation very complex. NFV implementation will require further evolution in order to fully address operational and business requirements. This white paper reviews factors currently driving the network virtualization evolution and examines the impact of adopting an innovative model based on software and hardware disaggregation.
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Intel
Published By: Intel     Published Date: Sep 25, 2019
Distributed cloud architectures will play an important role in Communication Service Providers’ network transformations. The distributed cloud will be made of numerous edge locations, from the customer premises to mobile base stations to central offices, each of which has its benefits and constraints. CSPs will need to consider attributes such as performance, availability, security, integration, and data and traffic volume to optimize the infrastructure for a myriad of workloads. Learn more about Heavy Reading’s survey results on CSPs adopting a distributed cloud strategy and delivering new services in this white paper.
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Intel
Published By: Intel     Published Date: Sep 25, 2019
While NFV remains both technically and business relevant today, many communications service providers (CoSPs) have found implementation very complex. NFV implementation will require further evolution in order to fully address operational and business requirements. This white paper reviews factors currently driving the network virtualization evolution and examines the impact of adopting an innovative model based on software and hardware disaggregation.
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Intel
Published By: Intel     Published Date: Sep 25, 2019
5G services will place greater demands on the network in terms of peak data rates, connection density, and more. Learn how CoSPs are getting ready for 5G and how Intel® architecture is helping accelerate network transformation.
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Intel
Published By: Instructure     Published Date: Sep 25, 2019
Whether you’re looking to implement your first Learning Management System (LMS) or move from a legacy system, this guide to evaluating different LMSs will support you in your journey towards a simpler and more connected learning experience. While it’s important that you know exactly what you need from an LMS, this is also an opportunity to think laterally, question your processes, and introduce some new ideas or ways of working. A good LMS will put your business in a stronger position by enabling course designers and trainers to innovate, support organisations in maximising return on their investment and help students to succeed and complete courses.
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Instructure
Published By: Data Center Frontier LLC     Published Date: Sep 24, 2019
Enterprise applications are moving to the cloud, and for good reasons: The cloud offers a host of potential benefits for both small & mid-sized businesses and large enterprises. These benefits include lower costs, scalable and flexible deployment options, lower capital spending, and access to innovative applications. Communications Service Providers (CSPs), meanwhile, see more opportunities to offer more bandwith to businesses within their footprint.
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Data Center Frontier LLC
Published By: Adobe     Published Date: Sep 23, 2019
Learn best practices for taking inventory of first-party data, and using second- and third-party data to fulfill programmatic campaigns and achieve digital marketing goals. • Define your team’s goals for customer data. • Take inventory of your first-party data. • Explore use cases for second- and third-party data. • Finding the best data providers. • Combine your first, second, and third-party data. • Case Study: MGM drives programmatic campaign results with third-party data. Business struggle to gain a holistic customer view — the skills to identify actionable insights from multichannel data are in short supply. If they could gain a holistic view of customer attributes and behaviors, they could make sure they get the right content at the right time.
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Adobe
Published By: Adobe     Published Date: Sep 23, 2019
Adobe is a leader in personalization engines, according to Gartner. Why Should the Target Audience Care? Finding the right personalisation engine can have a dramatic impact on an organisation’s ability to provide quality, personalised experiences to their clientele. Gartner is a prestigious and respected organisation. Marketers and IT can rely on them to help make make crucial decisions about the best providers to use. Supporting Concepts Gartner conducted an extensive, multi-criteria evaluation of personalisation engines. They researched, analyzed, and scored the most significant ones, in order to help businesses make the right choice of provider. KEY POINTS PROVIDED AS GUIDELINES Adobe is a Leader. Many of Adobe's products include personalization features. However, Adobe Target offers a stand-alone personalization engine for segmentation, optimization and recommendations, and can be integrated with third-party platforms for marketing or digital commerce personalization. M
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Adobe
Published By: SDL     Published Date: Sep 20, 2019
In a global and highly regulated marketplace, pharmaceutical and biotech firms face a challenge in managing regulatory labeling submissions that meet multiple country and regional requirements in many different languages. This process has historically required substantial manual intervention and review by highly paid professionals, contributing to unnecessary costs and delays in medicinal product launches. Biopharma executives hope that new, cloud-based tools will help solve this costly dilemma. To market their products globally, biopharmaceutical firms must ensure their product information complies with local regulatory filing requirements. Submissions often need to be revised to reflect in-country linguistic, formatting, and timing mandates. In-country compliance is usually overseen by local affiliates that manage the process internally. Tasks such as translation and formatting are typically outsourced to in-country providers. For the corporate global regulatory affairs (GRA) functio
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SDL
Published By: Akamai Technologies     Published Date: Sep 10, 2019
Small and midsize businesses (SMBs) need – and want – cybersecurity. However, with limited resources, they often have to look for outsourced solutions. ISPs are well positioned to address SMBs’ security needs with their ongoing IT relationships, established contacts, and billing connections. Security offerings can help providers improve subscriber engagement, drive incremental revenues, and increase service provider affinity. This white paper will explore the following: • SMB exposure on the internet, and unique challenges they face dealing with security threats • How ISPs can help SMBs address their security exposure • The market opportunity for SMB security, and how providers can build a business case
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Akamai Technologies
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