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Driving Best Practices with BSM

White Paper Published By: ASG Software Solutions
ASG Software Solutions
Published:  Aug 09, 2008
Type:  White Paper
Length:  8 pages

ITIL provides a framework of customizable best practice initiatives that help organizations consistently deliver high-quality IT services. Effective ITIL implementation adds value to the IT infrastructure and improves business and service delivery. BSM solutions contribute to ITIL compliance by helping organizations manage their underlying technology and by ensuring that their IT infrastructures enhance business performance.



Tags : 
asg, cmdb, bsm, itil, configuration management, metadata, metacmdb, lob, sdm, service dependency mapping, ecommerce, bpm, workflow, itsm, critical application, cms, itsm

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