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Economic Impact of a BlackBerry Solution in North American Enterprises

White Paper Published By: BlackBerry
Published:  Sep 30, 2009
Type:  White Paper
Length:  39 pages

In September 2008 Research In Motion (RIM) commissioned Forrester Consulting to examine the total economic impact and potential return on investment (ROI) enterprises can realize by deploying mobility solutions using BlackBerry smartphones and BlackBerry Enterprise Server software. Forrester defines a BlackBerry enterprise solution as consisting of both BlackBerry smartphones and the BlackBerry Enterprise Server which together deliver a range of benefits to the organization. BlackBerry smartphones are mobile handheld devices that enable companies to deploy a variety of wireless voice and data applications including push e-mail, wireless calendaring, voice, text messaging, multimedia applications, and Web browsing. The BlackBerry Enterprise Server is mobile middleware software that provides a secure wireless gateway for BlackBerry devices and connects to enterprise network software to redirect emails and synchronize information between desktop and mobile software. Enterprises are in various stages of deploying BlackBerry enterprise solutions and mobile applications to improve the productivity of mobile employees within their organizations.

Tags : 
blackberry, mobile applications, cio, rim, roi, pim, voip, smartphones, it communication, microsoft exchange, mobile device management, mobile device management software, mobile workers, remote computing, wireless applications software, wireless computing